We’re taking the following precautions for our customers:
The safety and health of our customers as well as our own team members are extremely important to CareFree Home Pros. We are currently requiring all staff to monitor their temperature daily, wear CDC-approved PPE (i.e. masks, gloves, etc.) and wash their hands/use hand sanitizer frequently.
As an essential business, we are open regular business hours and are currently accepting appointments.
I don't feel that we received a good "value" for the money we spent on our bathroom remodel. Care Free Home Pros asks for 1/3 of the total price at time of quote acceptance. Next, their policy is to "NOT" begin the work when they arrive until receiving payment of the next 1/3 of the total price. That means that before lifting a finger on your project, you've paid them 2/3'ds of the total price up front. I actually had to leave work to write them a check for the second third before the workman would start the job. This to me was outrageous. Lastly, the foreman on the job was completely unfriendly and did what I consider to be a sub standard job in regard to workmanship. I won't go into detail, but I would not recommend Care Free Home Pros to anyone. I am not a person who looks for the cheapest price for anything. I look for "Quality" and "Service" always, and I'm not unwilling to pay for it. I received neither from Home Pros. In my opinion, the should rename their company to Home "Amateur's"! I hope a lot of people read this in the hopes of saving you the disappointment that my wife and I felt upon completion of this job. And now I understand why they get 2/3'ds of the total up front!
Dylan and Josh did a super job of tub removal and shower installation. They consulted us on the exact location of certain features, and communicated all essential info from start to finish. A spotless cleanup upon completion. Very satisfied throughout the process and the results look great!
Dylan, our installer, showed up on time and immediately went about his business after looking at the bathroom and asking me some questions. There were some issues that we had to address and he did so in a timely manner. I cant say enough about his work ethic and how destined he was to complete this job in 1 day especially after realizing this was our only bathroom. My wife and I are very happy with the results, Dylan was here for 13hrs and that speaks volumes. Thank u so much Dylan and Care Free Home Pros.
From start to finish, we were extremely happy with all aspects of our bathroom shower project. Josh was helpful, informative and personable, without any pressure in his presentation of our various options. Shane was timely, efficient, neat, pleasant, and expert in his work, presenting no surprises upon installation. We could not be happier with our new stand-up shower, and will certainly be recommending Carefree Pros.
Paul and Jessica Fletcher
We're very happy with what we got from CareFree Home Pros and have recommended them, already, to many people.
From the first presentation to the last installation Care Fee Home Pros is a class act.
Dylan, our installer was personable, efficient competent and neat.
I was really impressed with how nice and professional everyone was. The installers made sure that the process was very clean and even put up sheets.
Based on the overall poor quality of the work and lack of thoroughness, I will not recommend CareFree Home Pros. I have already recommended to one friend that they do not hire them.
They were on time . Efficient and professional. Excellent quality and reasonable price.
Not pleased with quality of work, over priced for time and materials
CareFree Home Pros deserve a 5-star plus.
Top notch company to work with from initial meeting with sales representative
to installation and completion of shower stall by Dijan Petrovic who met with a few challenges but mastered all issues expertly.
We couldn’t be happier with our bathroom remodel. Everyone from Carefree was professional, knowledgeable and helpful! The salesman who came to our house offered suggestions on coordinating the shower, vanity, toilet and flooring. Carly handled the scheduling with ease and provided a detailed explanation as to what to expect on the day of our appointment. She even touched base with us a few days after the install to make sure we were happy with the results. Scott was kind enough to drop off a sample of the shower wall so we could match the color. And while he was at it he offered advice on the flooring, which we absolutely love! John and his crew arrived on time, went over everything they about to do and did a great job with the installation. Before leaving we were given a full explanation of the use and care of our new shower. We will definitely call CareFree Home Pros again!
John and his crew just finished installing my shower and vanity. They did a great job. They were all very professional and personable. They gave us a heads up phone call they were on their way and when they arrived we reviewed the work to be cmpleted and the supplies. Upon completion they cleaned up everything and left it spotless. We reviewed the work and cleaning guidelines and they showed me all the features. I would definitely use them again and would recommend them to friends & family. This was a great company to work with including sales rep and office staff as well as the installation crew.
Additional Comments - did a great job, clean and neat, looks great
We are very happy with the work performed by CareFree. They went above and beyond our expectations, helping with a few little things that always seem to pop up when there is a major project. All calls were answered in a reasonable amount of time and the work was completed on time. Kudos to Dan for a job well done!
Very professional form first impressions to completion of project. Installation went perfectly.We love our new shower.
Shower replacement was more expensive than I was expecting, but the quality product, expert workmanship, pleasant workers and staff, timely installation and prompt attention to any of my concerns was appreciated. The shower is beautiful, functional, very nice. I would recommend this company and their staff and their product.
The price was a bit higher than expected yet the quality appears excellent and the installer was fantastic. The work was done on time, the finished product looked better than expected, and the installer was fastidious and precise. I would definitely use them again!
I tell people all the time about Dad’s miracle bath installation & how happy we all were especially my Dad! He told me yesterday he was shaving & next he knew he was in shower again! It’s the first time I have ever seen an advertisement that was actually fully true! Thank God for your business & integrity. Dad is so much safer.
project was done on time and at the agreed upon cost. Some minor fit and finish details could have been addressed in a better fashion.
Love-Love-Love my new walk-in shower designed and installed by CareFree Home Pros. Very professional and accommodating. Alfred was very helpful and polite when he came to our home and kept in touch with us every step of the way. The installer, Dylan, was very neat, professional, and accommodating as well. Would definitely recommend this company without reservation.
They went up and beyond the call of duty. They even sent me flowers. They were compassionate for the reason why the bathroom was being renovated.
They were very professional and answered all my questions. They were prompt and if there were any issues or questions I had, they resolved and took care of these in a timely manner.
I found that the base of the tub was too slippery for me, which I didn't expect but I managed to buy a rubber maid pad so I don't slip. Other than that, everything is perfect!
This is debatable because the price was so expensive. They did an amazing job, but the cost was not entirely worth it.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of CareFree Home Pros as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys