About this company
Capitol Window And Door
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Reviews 21
Of 21 respondents, 21 left a reviewRecent reviews
J.K.J.
Capital window and door, did everything they said they would. Even with the pandemic, our product came in exactly when they said it would. When we set up an installation time, the installers came when they said they would. That is really hard to find these days. You can hardly find anyone that wants to do the work, more or less show up when they say they will. You guys are great, we would highly highly recommend capital window and door. Thank you for the great product, and all the work you did helping us make our home looks so much nicer. Jim & Teresa
Review in Bowling Green, KY
It took 5 months from working with the salesperson to actual installation, but prompt payment insisted. Think about the perception the customer has. Nothing expedited throughout the process for them but quick insistence for payments prior to install and after. My suggestion would be to consider installments based on the progress through the process and a step approach to payments and overall completion. We also never received updates on order status throughout the entire process. I had to email and proactively reach out. When paying premium pricing for your products and service consider the perception again. Company representative could proactively reach out and ensure the customer feels connected to the process and not forgotten. Just my advice stemming from 20+ years working with clients and customers.
Kathie H.
This is the second time I have had Capitol Window and Door replace groups of windows. I have a lot of windows and transoms. The work is completed efficiently. Communication is excellent.
