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GuildQuality surveys
Customer satisfaction
Of 173 customers surveyed, 86 respondedReviews 22
- All feedback
- 5 Star
- 4 Star
- 3 Star
- 2 Star
- 1 Star
Recent reviews
Customer in Belleville, IL
Areas Of Satisfaction
Areas Of Satisfaction - I was satisfied with the outcome of it, it was a very good job.
Customer in O'Fallon, IL
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the workmanship. The installers were amazing. They were fast and kept everything cleaned. I was very impressed.
Customer in Roanoke, VA
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the installation. The guys were on time and proficient. They got the job done and it looks great.
Customer in BELLEVILLE, IL
Current Referrals
Current Referrals - I recommended Canopy to my neighbor, and I think he is already having work done by the company.
Recognized Excellence
Recognized Excellence - David was great, and Misty was fabulous.
Customer in Granite City, IL
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with their workmanship.
Customer in Granite City, IL
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the quality of the work. The house looks beautiful and it was very nicely done.
Recognized Excellence
Recognized Excellence - I was very pleased with Isaac. He was very good at communicating things and I thought that he did a great job.
Customer in Roanoke, VA
Sales Knowledge
Sales Knowledge - 4+ I would give him a 10 if I could.
Recognized Excellence
Recognized Excellence - They all provided excellent service. Jarod was just so sweet and excellent, and he's always just right there on the spot for you when you need him.
Customer in Plano, TX
Areas Of Satisfaction
Areas Of Satisfaction - I think that overall it would the communication with the staff.
Customer in Roanoke, VA
Areas Of Satisfaction
Areas Of Satisfaction - It looks very nice. It's good quality work.
Customer in Roanoke, VA
Areas Of Satisfaction
Areas Of Satisfaction - They did the work in less than a day. Their speed was impressive.
Customer in Roanoke, VA
Areas Of Satisfaction
Areas Of Satisfaction - I was totally satisfied with Dan. He was over here checking on things during the day that they were putting the roof on. I was totally satisfied with how they put the roof on and cleaned up. They had it done in one day.
Customer in Roanoke, VA
Areas Of Satisfaction
Areas Of Satisfaction - Everything was good. They were on top of everything.
Customer in Roanoke, VA
Areas For Improvement
Areas For Improvement - I didn't feel like they fell short of my expectations. They did all they could do according to the insurance company.
Additional Comments
Additional Comments - The guys that did the roof were really good. They were nice people and were very helpful
Customer in Roanoke, VA
Areas Of Satisfaction
Areas Of Satisfaction - They got in, got the job done, and got out.
Customer in Highlands Ranch, CO
Areas Of Satisfaction
Areas Of Satisfaction - Working through the insurance process was great.
Customer in Roanoke, VA
Areas Of Satisfaction
Areas Of Satisfaction - I was satisfied with the whole thing.
Customer in Roanoke, VA
Likely To Recommend
Likely To Recommend - I would recommend them highly.
Additional Comments
Additional Comments - I was very happy with the work that they did.
Customer in Roanoke, VA
Areas Of Satisfaction
Areas Of Satisfaction - there timeliness and efficiency
Customer in Roanoke, VA
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the way they brought the situation with my roof to my attention.
Customer in Roanoke, VA
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the time frame.
Customer in Roanoke, VA
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with their professionalism. The went beyond the normal scope of the job.
Customer in Roanoke, VA
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with their persistence. They gave us the best advise and help. Their knowledgeable enabled us to work out a problem with our insurance company. Sean worked to get our satisfaction. We are very pleased with Sean. He is a professional, positive, and likable person.
GuildQuality
Customer feedback report
