After a drunk driver hit a pole and it went through the roof of our rental, CA Construction was hired by Allstate to do the repairs. Not one thing they did they did to my satisfaction. They did not do anything on time, were incompetent, they don't call you back, and they are lazy liars.
CA Construction did a good, professional job. They really worked with me, and they really helped with my insurance company. I was very satisfied.
They did a good job but it took a long time getting it done.
It took CA Construction much too long to complete what I considered a simple project - 6 months. My neighbor completely remolded his house during the time CAC was at my home. Apparently CA does not know how to create and adhere to a realistic schedule. The workers showed up at the work site without proper tools and material. Material had to be returned more than once because of errors. The workers did not appear to have the skills to properly perform the construction tasks. Even the simple task of painting was problematic for CAC workerss assigned to my home.
Wes Cranford and all of his staff that I had the pleasure to interact with were very knowledgeable in their work, as well as courteous and efficient!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of CA Construction - San Diego as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys