Highly recommended! Answered all questions and gave me the best quote.
Buccos was fantastic and I highly recommend them. They are very knowledgeable and can "fix" most construction issues if they so arise during the project. They were prompt and completed my job in a timely manner.
From estimate to cleanup their work was top notch. Thoroughly explained and enthusiastic to take on the job without being pushy, communicated extremely clearly and made sure we knew what factors (weather, delivery times) might effect the project that were out of their control. Everything that was in their control was handled flawlessly and exceeded what was described. They had all materials and dumpster delivered ahead of time so they could hit the ground running around 7:30am, and stayed well after dark to finish. Came back the next day to install fascia on our roof bump out which didn’t even have metal on it in the first place and sweep the property for debris and nails again in the daylight. We received multiple compliments from neighbors already about the final look and how impressed they were with the crew, which speaks volumes on an inherently noisy/disruptive job for neighbors. This combination of efficiency and humility is rare in a company and we will enthusiastically recommend Buccos to friends and family, many of whom are contractors in other industries.
Very hard workers and very professional in every wa y
I am very pleased with the professionalism shown by Buccos Roofing. The crew completed the project in one day as promised and cleanup was completed by the end of the workday. I am impressed with the overall project from start to finished job and will recommend Buccos Roofing to interested neighbors and friends.
Because our roof has terrible moss, we found a type of copper stripping for rooftops that offers extra protection forever, that Nick never seen or heard of, he looked for and found a supplier and put it in the contract. Then, after waiting 6 mon. for it, because of COVID delays, they drove to CHICAGO to pick it up!
Very positive experience from start to finish.
The Buccos team was fantastic. From coming out to quote the job, answering questions about options, to scheduling, and finally doing the work and closing up the project, I was always in the loop. They were great all the way around. A small piece of siding was damaged (things happen!) - immediately the project manager told me, showed me pictures, and wanted to know how they could make it right - ultimately sending out a couple guys to fix it the next day. They truly go above and beyond!
Extremely Happy with every step of our experience with Bucco's
My townhouse row selected Buccos Roofing for a 9 unit roof replacement job. From the bidding process through installation, we had a very positive experience with customer relations, communication, on site organization, neatness and responsiveness to questions. It’s not easy to WOW 9 homeowners, but Buccos managed to do it.
Great experience with Bucco's Roofing! Bucco's made what was a unique project that could have been difficult to coordinate one that was seamless and smooth. Our project was unique because we had nine individual townhouse owners with connecting roofs that wanted to get all the roofs completed at the same time. This required all nine individual owners to agree on the contractor, materials, color, accessories and be within everyone's budget. Once Bucco's was selected, they then had to contract with each individual owner, coordinate during install, and make sure that nine individual owners were satisfied with the finished product. I will also note that since the award of the project to Bucco's was made in December, with signed contracts and minimal down payment they held pricing for the spring install. In addition since the contracts were with individual owners Bucco's offered financing options if the owner wanted to use the option. I believe Bucco's exceeded expectations on all accounts. Ed Valantas was our sales representative and made three visits to discuss the project with us, including the third meeting which was "all owners" meeting where he thoroughly went through all the roofing products in detail that would be used and presented all the shingle sample boards for color selection which was made on that day. The sales manager Bobby Butler also followed up to make sure Ed was providing superior service and asked if he could be of any assistance. The installation superintendent was Manny. Manny ran a safe, clean and efficient operation. I believe all nine owners were extremely satisfied with the entire process and happy we selected Bucco's!Vince
I love my roof.
They did an excellent job. They kept everything protected and cleaned up their mess. They did excellent work, I have no complaints.
Buccos Roofing does a Great job from start to finish!!
From start to finish Buccos Roofing exceeded my expectations. The sales team was courteous, knowledgeable and available 24/7 to answer any questions. After the sale the project manager communicated effectively and kept us up-to-date on the schedule. And finally the installation team did an amazing job removing the old roof, installing the new roof and cleaning up at the end.
We had some issues but they came through and corrected them. I would recommend them.
Many was beyond amazing, who was the project manager. Everyone from sales to all the way up the ladder have been fantastic from start to finish. I would highly recommend them to anyone and everybody. Many was responsive, attentive, and fantastic in every way.
I am thankful for such a great job.
They did a great job, were very responsive, showed up on time and completed it on time
They do wonderful work!
Buccos Roofing was extremely clean and efficient. They were able to complete the roof extremely quickly. The neighbors were all impressed with their efficiency and commended their work.
Bucco Roofing did a great job on our roof. They were punctual, hard-working, and very polite. The site foreman, Marshall, kept me well informed and answered any concerns we had. The crew cleaned up each evening and totally cleaned everything when the project was finished. I would highly recommend Bucco Roofing.
It was a professional install, they paid attention to detail and I am satisfied with the overall results. They were more picky than I was.
Buccos' communication with the customer is excellent.
From the first call to the last email, they are very clear, friendly, helpful and responsive.
Buccos' workflow is organized and smooth. Manny is an excellent project
manager. At every stage we were kept apprised of what was happening and what to
expect next. The crew was hard working, quick and efficient, reshingling the
~1500 sq ft roof all in about 7 hours. I was emailed pictures of the work as it
One area where they could improve is cleanup: I found 6 nails (some with caps
that can leave the nails sticking up) around the house even though they did
sweep the ground with a metal detector.
Manny addressed every question and extra concern I had, even securing a wiggly
downspout with a bracket free of charge.
Overall, I think they did a very good job and would hire them again.
Buccos was extremely professional and committed to their customers. We had an issue with our siding not lining up the way we wanted it to and they went above and beyond to make it right. Would highly recommend this contractor!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Buccos Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys
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