We were extremely impressed with the roofing job we recently had completed by Brown Roofing. Their price was very competitive and the project was well organized and professionally managed. Every member of the Brown staff, from the sales representative to the roofing crew, was extremely professional and friendly. The job was finished quickly and their prep and cleanup work was exceptional. We would highly recommend them.
They were very professional.
Jack, the foreman was knowledgeable and personable. The sales rep followed through with everything, he was exceptional. I've recommended them to friends.
From start to finish everyone was kind and efficient. I am very happy with all the work they did.
I think Brown Roofing Co. Inc is the best! they were fast, courteous and did the job so well. I think they're the best in the business!
I thought they were very profession, friendly, and experienced. We are very happy with how the project turned out
They were excellent.
They were very professional, courteous and clean. They did a wonderful job.
I highly recommend Brown Roofing. They were here early, Completed the job in one day (and our house is pretty big). They cleaned everything when they were done. All their employees worked very hard and were very courteous. Great job!!
The best contractor I've ever worked with in all home improvement projects. I generally don't give 5-star ratings but in this case, I would've given them give them 6 stars if I could. I always believe there is room for improvement but I was so impressed with these guys. I can't say enough about them.
Brown Roofing Co. was excellent. I would highly recommend them for roof replacement.
Jim McDermitt was very professional. He did a good job telling us what was going to be done and how it was going to be done.
Brown roofing was over the top exceptional with their work and their quality performance. They were a true pleasure to have in my residence.
By far the very best roofing company in CT!
They did everything the told me they was going to do, and I was totally satisfied.
I thought they were very professional and reliable. They were very helpful, and went above and beyond.
Areas Of Satisfaction - I was most satisfied with their workmanship, professionalism and their availability. They were always available and if they weren't they returned your call promptly.
Recognized Excellence - I would like to recognize Eddie.
Brown Roofing Co. Inc. was wonderful. There were no nails on the ground, and they did not destroy any of the trees or shrubbery that are around the house. I think the area they worked in was probably cleaner after they left than it was before they got here.
Areas Of Satisfaction - I was most satisfied in all areas. Ed was very knowledgeable and thoughtful, and they really did a fabulous job. I can't fault them for anything. They were respectful of my neighbors, and they didn't start too early in the morning. They really were wonderful.
Current Referrals - I have already recommended Brown Roofing Co. Inc. to a few people that I know. As of now I think they have probably done three roofs that I recommended to them.
Recognized Excellence - I would definitely like to recognize Ed, Pam in the office and Eddie's crew for their exceptional service. They were all really fantastic.
Additional Comments - If we were to ever move I would absolutely have them put a new roof on the house we purchased.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Brown Roofing Co. Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys