I am very pleased with the company, and the work crew performance
The manager at BRAX Roofing, Emilio, I highly recommend him, the staff, and the crew for any project or roofing done by BRAX Roofing. You should definitely contact him and I highly recommend them.
I would absolutely recommend them to a friend.
BRAX Roofing was great from A- Z.
I was very pleased with this company, I would tell my friends and neighbors to use them.
Very fast and profressional. Great quality work.
I picked BRAX because it had the best reviews for the area, and they delivered on that promise. The consultation was prompt and professional. The process and options were explained fully and without any upsell pressure. The install was scheduled timely, completed on schedule, and there were no issues with installation quality or the crew while they were on my property. You don't replace your roof very often (hopefully!), but I'd definitely hire BRAX to do it again if I needed to.
They were very professional, we had no qualms or concerns.
Brax installed my replacement roof as scheduled and we are happy with the finished product.
BRAX Roofing did a great job, and I am confident the roof is in great shape for decades to come.
Excellent service and support from our first outreach to the end of the project. Everything went exactly as scheduled. No surprises. Very satisfied customer.
They were very professional and timely. I am very satisfied with the materials and workmanship.
Basically, the customer service I got from James was very good. Every time he comes out, he takes the time to see what my issue is, and he provides honest feedback and how urgent it is. He follows up afterwards to make sure I have everything that I need.
The whole process was very smooth and professional
BRAX Roofing was wonderful from start to finish. They worked very well with our insurance. We could not recommend BRAX Roofing enough. The Owens Corning shingles were absolutely perfect.
Great company with effective communication and middle range pricing
I would highly recommend Brax Roofing. From start to finish, everyone was highly communicative and extremely professional. The work was done in record time with absolute cleanliness.
This is my second roof!
The staff was great. The service was excellent. They kept me informed throughout the whole process. I would definitely recommend them to anyone looking to replace their roof.
BRAX Roofing did a fantastic and very professional job replacing our 20 plus year old roof. The salesman was very knowledgeable and provided a thorough explanation of the roofing replacement process. My wife and I spoke to several different companies, but BRAX was by far the most impressive.
The team from Brax Roofing was very professional and knowledgeable. They were very methodical, and I could see that they have a lot of experience in this type of work.
Workers were top-notch. They were always on time, friendly, and extremely hardworking.
We were thrilled with our experience with Brax. They took on a challenging project to remove the concrete formstone from our entire home and replace it with siding, in addition to replacing the roof and repairing a porch roof. It was a massive project with a lot of interconnected pieces, but Brax was up the challenge -- even though this was their first time removing concrete formstone. They were timely, communicative and thorough, going above and beyond to respond to our questions or concerns -- we always felt heard and always felt that Brax cared enough to make things right. We got several estimates for this job and Brax was the most economical. We are very impressed at the quality of the work and the project's progress at such an economical price point. Despite having multiple crews perform different parts of the work, Brax kept a great pace, transitioning between work crews to keep the project moving and avoiding lag time. We'd use Brax again and highly recommend them!
Brax was very communicative throughout the process. They even moved the job up and got it done sooner than estimated and in less than one day. The crew was respectful, hard-working and quieter than I expected! Clean-up was really good, and it was hard to believe they had even been here following the work!
I highly recommend BRAX Roofing. Their staff is very knowledgeable and courteous. The job was done on time without any issues. I’m very happy to have chosen BRAX Roofing for my roofing needs.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of BRAX Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys