Never actually met my contact person due to Covid 19 but communication and project completion were both excellent. Definite recommendation.
I have had bad experiences in the past and Brad Exteriors is the best that I have had with any type of contractor. Dave was beyond helpful and I would recommend them.
Representative Dave D was prompt, knowledgeable and courteous. He explained everything that would happen and kept in touch throughout the process. My new roof was installed in one day on May 17 and I have seen no problems. The crew was pleasant and hard-working, and they cleaned up thoroughly upon finishing the roof.Dave followed up afterwords to make sure I was satisfied with the work.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Bradford Xteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys