Fantastic job, very professional and would recommend them to anyone. They were fair on the price too.
The crew was easy to communicate with and they always wanted to please me. The office staff was great. It was nice I was able to communicate well with them.
They are the best around, I couldn't have had a better experience.
Bob & Jerry's Roofing did a superb job on my gambrel roof...which has many angles and crevices. They addressed all my concerns before, during, and after the project. Adam, the foreman, and his crew were professional and courteous. Everyone I dealt with, including office staff, was helpful and efficient. I couldn't ask for better quality or service.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Bob and Jerry's Roofing, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys