BluSky has always been very responsive and when I needed their assistance. Thank you
they were quick to respond and addressed our situation in a timely manner
Overall they were responsive to my needs and considerate. The work done was high quality and professional.
Professional and Knowledgeable - Brady was very knowledgeable and professional.
Areas Of Satisfaction - Brady greatly expedited the repair and rebuild process to accommodate a real estate sale transaction.
Additional Comments - I was impressed and every aspect of the process exceeded my expectations. Brady did what he said he'd do.
BluSky and their representatives are all very professional and provide timely responses regardless of the size or scope of the job.
Generally speaking, in my industry restoration work is never something you want to take on, usually it is a requisite demanded by some emergency flood, or discovered hazardous material. However, BluSky always finds ways to bring a level of comfort to an unwanted situation. They work promptly and diligently, and have never failed me in my efforts to turn around top tier service and response time. If you need them at midnight on a holiday 100 miles away from their nearest office, they will be there, if you need them in the middle of the work day, they will be there. If you need them to work quietly and eliminate distractions they will do it.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of BluSky Restoration Contractors of Ventura as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys