I was very impressed with the quickness of actions ,their professional manner and their consistency . I will recommend Blue Ridge for all your restoration any day.
I could not be happier. During a very stressful period we were treated with respect and courtesy and above all, the technician was always here when he said he would be. You have no idea how appreciated this was.
How fast the response time was. Plus the crew answered all my question.
Cory and his crew were very professional and polite. He was always on time. The staple thing, pissed me off only because it hurt. They did a very good job and deserve a hefty raise.
Friendly yet professional. They were done in an appropriate time frame.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Blue Ridge Property Restore as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys