Their communication is horrendous, and because they dropped the ball, I lost more than I should have.
They were very responsive to our needs.
They didn't record several of my items and then threw them away.
Blackmon mooring was on top of the job of drying my home plus suggesting a contractor to repair my home!!! they had very qualified and friendly employees to do the job right!!! very satisfied by the way I was taken care of!!! they were jus a phone call away to answer my questions!!!!
Blackmon Mooring was a very professional company. When they arrived, first and foremost, they got everything done that needed to be done. Michelle followed through and made sure that everything was professionally done. I am satisfied and I would recommend anyone to Black Mooring.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Blackmon Mooring - Midland/Odessa as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys