Big Valley installed new windows in our home and did an excellent job so we knew there was no better place to go for our roof!! Professional, courteous, on time, quality materials, and just plain nice people! If we need something else, in the future, they will be our first call!
Big Valley Windows did great but the subcontractors didn't always communicate well or didn't show up when I thought they would. Big Valley rectified everything the best they could.
They were great and very helpful.
Thank you very much. I am enjoying my new roof.
They were very professional and helped me out with every aspect of the projects.
I highly recommend Big Valley Windows. They are very professional.
I would ask who the subcontractor is for the roofing before recommending.
I am a satisfied customer.
I think Big Valley Windows did a very excellent job, and I am happy with it. They worked with me very well.
Big Valley Windows was easy to work with. Big Valley Windows helped me to identify different financing programs; I appreciated their help.
Everybody that I worked with was very informative, very good and communicated well. It was a good experience. I am happy to have their work done, and my house looks very nice.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Big Valley Windows as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys