4 months beyond original timeframe. This has cost me dearly. FOUR months. And my property manager was treated unbelievably rudely by one of the overseers. Completely uncalled for. Lots of excuses on why it took so long, but no acknowledgment of their own responsibility. All the causes were external, according to them. No offer to cut a price break considering my rental was unrentable for the time they were working on it.
They were superb!
I am not from Athol Id., we were down there on family matters and had our mailing address changed for a short while so we could get our mail.
We are very impressed with the professionalism of Mr Matt Wandt. He thoroughly explained the construction process and immediately addressed our questions and concerns. He was readily available through the entire reconstruction process and followed up with us to ensure our complete satisfaction!
Big Street Construction is a very professional company. I admire one of the employees, Matt Watts. They are highly professional and I would recommend them to anyone.
My wife is very sensitive to solvent smells and Big Street went the extra mile in using a very low VOC paint. Great Job!
Did a wonderful job, if we ever need work done again we will cal them
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Big Street Construction, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys