They did a good job. They were professional, timely and did a good job communicating.

Robert run a tight ship. Great workmanship!

I think they did a great job at a very fair price.

They are great to work, great quality, and very efficient.

I had an AMAZING experience with Better Built Siding and Windows from start to finish. First and foremost, the price point beat all the competitors that are certified, and none certified to install Hardie Fiber Cement siding. I looked at noncertified installers, but that was before I found out Hardie will not guarantee their siding and products, if it is installed incorrectly, so choosing a “CERTIFIED” in staller is key. Better Built Siding and Window is certified and have been installing Hardie products for over 25yrs and they have been doing it the longest. Therefore, they are so extraordinarily the best at doing it. I researched my project for over a year before making the correct choice to go with Better Built Siding and Windows. I'm so elated that I did choose the right contractor. I had a million questions and was in constant contact with Robert Guice. CEO and his amazing Team of Professionals. It is so hard to find an honest contractor in the times we live in, but Robert is a very honest and nice guy. I could not believe it an honest contractor in the world. I found one in Robert. You can too. Robert and the Team ALWAYS quickly and consistently responded to all my questions. They were on time, worked all day long, except lunch break and they even worked in the constantly changing Texas weather. Jose was always the first guy here and one of the last to leave. The Team removed my existing siding and put a large portion of OSB and wrap on the first day. They were even able to save my existing aluminum gutters that are only ~5yrs old. I had several contractors tell me they had to destroy my gutters to put up siding, but they could give me new gutters at an added inflated price. I now know that is untrue. Melvin and his son are masters of painting. The technique of how the paint was applied was masterful. They really took time to apply the paint so that is why it looks so amazing. Melvin and his son are true artists with paint. I got and highly recommend getting what I call "The Works". (Hardie everything!!!- siding, OSB, wrap, soft fit and the trim and Sherwin Williams Life-time paint. This is taking advantage of all that Hardie, and Sherwin Williams has to offer. I was so excited watching my home, that is over 40yrs old, be transformed into a completely new house. I'm still in awe that my house, now the best-looking house on the block, is my house. Thank you so very much Better Built Siding and Windows, the best in the business, in my opinion.

BBS & W did a great job on our project. We went through two other contractors that were complete failures. We wish we would have contacted Better Built first, our project would have been completed a month or more sooner.

Areas Of Satisfaction

Areas Of Satisfaction - Job was competed in a timely manner. We were constantly updated as to job status, told when workers would arrive, and they took on additional work, still finishing on time.

Areas Of Satisfaction

Areas Of Satisfaction - Quality of the workmanship and finish-out.

Current Referrals

Current Referrals - Not at this time but as a realtor I would be happy to refer them to my clients.

The owner and the workers were always nice and polite. However, that is not enough when you are spending a lot of your hard earned money. Unless you have money to throw around and don't care about the fine details, you may want to choose another contractor. My project for siding took three months...one due to rain, two because I made them redo the back of my house due to crookedness, shoddy work and poor water protection at the base which was promised (and I am still not 100% satisfied with), three I think they were too busy and I was often an after though project. I had to constantly message and text and call to get things done. My door bell was placed at my eye level....I am 5'9". framing and trim on windows were so crooked my neighbors came and told me to make sure I saw it. My stuff....for example my sprinkler system box was just thrown in the yard and trampled on and covered in dirt. I am still picking up nails and pieces of siding and wood in the yard as I work on my landscaping. And now, just two months after completion...parts of the siding and or caulk are coming apart. I sent a text, no response. My french door they put in was not supposed to have panes....I was told the owner would come change. After a month of trying I finally realize he aint coming. From far off the house looks good.....but for me that is not good enough.But....the owner is very polite and seems like a nice guy. Just didn't quite follow through on promises, hard to communicate and get responses and I feel like I paid way to much money and don't have a quality result.

I was very satisfied with the work. The crew was polite and efficient my only concern was delayed in starting the job and the lack of communication with scheduling.

After trying to work with two other contractors and getting nothing done we contacted BBSW. They attacked the project immediately and finished the job.

The scheduling for this project was impossible because of the weather, the sides of my house had to be removed and replaced. When they could start, they finished the job quickly and beautifully. I truly didn't think my house would look so great. They crew leader even removed and redid some work that was done on an afternoon he left early. The next morning when he returned, he started replacing the parts he felt were not up to his standards, without comment from me. That morning, it was hailing for about 20 minutes. He had his crew wait, and then finish the project. I would hire them again tomorrow if I had the need. Penny at their office is a magician!Thank you for making me proud of my house again!!!

Areas Of Satisfaction

Areas Of Satisfaction - The quality of the craftsmanship was truly amazing. The house looks beautiful.

Additional Comments

Additional Comments - The quality of the work is immaculate!

Areas Of Satisfaction

Areas Of Satisfaction - Quality of construction, flexibility to accommodate special requests and fairness of pricing/value

Recognized Excellence

Recognized Excellence - Entire crew from Robert Guice (owner) to the carpenters on the jobsite were all a pleasure to do business with.

Company was prompt and attentive to any issues raised. Great, quality work done by team and finished project exceeded my expectations.

The highest rated contractor at the Hardie Board site... Excellent work and very competitively priced. Our home looks better than it did the day we purchased it 32 years ago.

Areas Of Satisfaction

Areas Of Satisfaction - Finished job... really first class. Also, they provided quotes in a manner that allowed us to determine what work we really wanted to have done.

I am very pleased. The crew worked well together and the owner kept an eye on things.

Recognized Excellence

Recognized Excellence - I would like to recognize everyone for their exceptional service.

I have dealt with a lot of Contractors on the remodeling of my home thru the years.Far and away Better Built was at the top of the list.Good folks and did a Great job.RD

Areas For Improvement

Areas For Improvement - They did not fall short at all. Thoroughly satisfied.

Recognized Excellence

Recognized Excellence - Robert, Penny and the crew were great.

Areas Of Satisfaction

Areas Of Satisfaction - Quality of workmanship

I was very pleased working with Todd Giese, he did a very good job, was very professional, and followed up with any concerns or questions I had.

Lead Source

Lead Source - I heard about the company on the James Hardie website.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied in terms of the installation.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the work. It looks great. They came up with a good solution to problems we were having.

Recognized Excellence

Recognized Excellence - I would like to recognize Robert Guies.

Areas Of Satisfaction

Areas Of Satisfaction - Very responsive, polite, and human. It was nice doing business with them.

I had a roof replaced due to a hail damage claim, then I had the 30 year old siding replaced with Hardie board. Much of it was on the second story. They then painted the the entire house.Everything turned out well, I am very pleased and highly reccomend Better Built.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the personal service and recommendations. They helped with selections of the siding and paint. They were very, very good.

Recognized Excellence

Recognized Excellence - I would recognize the owners, Robert and Penny Geis. I would recognize the two installers, Pablo and Pablo, Sr. The painters were excellent. I didn't get their names. Everybody that worked on the project was above and beyond.

Additional Comments

Additional Comments - I would highly recommend them. They worked hard. They started on a Monday and finished on Friday. I've gotten comments from neighbors and other professional painters. People have been very impressed with what they've done.

I only replaced the siding on a portion of my home but it looked fabulous. I wish I could have done the entire house.

Additional Comments

Additional Comments - I have worked with a lot of remodeling trades and my experience with better built was one of the best.