Everyone we came into contact with went above and above from beginning to end. It was a pleasure working with Julie, Nick, Santos, and Rambo; they were responsive to our demands and quick to act. They were a pleasure to work with, and I would suggest them to anyone who needs their home's siding replaced. Everyone was excellent.
Best Value Exteriors provided quality workmanship at a fair price. The salesman worked very hard with KHF to ensure the project could be completed within budget. The salesman was very helpful and patient during the selection process. The project manager assigned was communicative and responsive and highly knowledgeable, he always explained the project clearly and in great detail. Work crew was very efficient and responsive to issues that required corrective actions throughout the project. The work site was maintained well throughout the project and final clean-up was excellent.
We are very very happy with Best Value Exteriors. The house looks great!
Best Value is the most unprofessional and poorly organized company we've ever worked with. The project was so delayed that it took 2 years to be completed. The Hardie siding was installed so poorly at first that the company had to take it all down and do it all over again. In the process, the owner and other people lied and delayed, and only ended up completing the job well after threats and supervision from James Hardie representatives. We cannot recommend this company to anyone who wants quality work done in a timely manner.
BVE was very good and delivered what was promised in a timely manner.Also they were very accommodating for changes and issues that came up and remedied them immediately.Great overall performance and quality
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Best Value Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys