I would recommend them to my neighbor if they wanted remodeling work done.
I am very satisfied with the quality of Belfor's service.
There were many parts of Belfor that did fine. When it came down to finishing up this piece however, they dropped the ball completely. The Mold restoration group and the Pack-in and Pack-out group were both fine. It was really just the contractor and/or the project lead that dropped the ball.
There is no follow-up nor response from the Project Manager (Justus Manderbach) after I have signed the contract. I have tried to contact him but to no avail. As I remember , I have to call and talk to Mr. Piazza about this problem. The subcontractor are not in contact with the owner after they check the house and no time to call back or inform owner what is the ??????. lack of communication and too many subcontractor... who is who?
I would not recommend them to others.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Belfor - San Diego as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys