never saw the project leader after signing the contract, the employes doing the work made a big difference in their work effort.
The guys at Bay Area Roofers definitely went above and beyond when my simple siding replacement discovered major structural damage that needed to be repaired. They quickly provided options and worked with me to find the best solution for a very significant problem. I could not be happier with the quality of the work performed and the very reasonable cost including the unforeseen additional work. They will get all of my roofing and siding business in the future!
All members of the company we came in contact with were very courteous and professional. We are very impressed with the work ethic and overall high quality of the work performed by their crews which included roofing, windows, siding and painting. Great job!
Really professional, on time, communicated well, a good value and good workmanship. The day after, they sent another person for a quality assurance check that was nice. They also helped us fix our squirrel problem too.
Great company and employees. They were early and they finished early. We had a few issues, but overall they are a good company.
I researched roofing companies very, very carefully. Bay Area Roofers was the best across the board. I was very impressed with them.
They did well! I have used them before!
I am a hurricane specialist for 33 years. I want my house and garage to be safe and exceed building codes. They made really good suggestions and brought in a garage door specialist. Not only did they build to meet the wind codes, but I asked they will go beyond the wind codes and make it even stronger. I can't say how happy we are with the finished product. The crew cleaned up after themselves every day and were very polite people. Overall, it was very, very good. Our garage was damaged by Harvey, it was very difficult to get help for a while.
Everything I expected and more! I couldn't be happier with the results.
They were an excellent company to work with.
I was happy with the work and the care that they took during the project.
I am very happy with them.
I enjoyed Bay Area Roofers. They were courteous. The clean-up crew could use some work.
I have already done it.
We were very pleased with the way the project turned out. It was a lot better than we thought, and we look forward to many years of enjoying it. It was very appropriated to work with all the folks on the project. We felt like they had our best interests at heart at all times, and they were very timely.
They were very professional, prompt and courteous. They are receptive to your needs and answered all questions.
It was a great experience. It was far less stressful than I thought it would be. They even finished ahead of schedule.
The owner Nathan did a great job and was very professional.
I think they did an excellent job! I would hire them again in a flash.
They are a great company to have work done by!
Bay Area Roofers, Inc. exceeded my expectations in everything. I am extremely pleased with them.
I think Bay Area Roofers did everything they said they were going to do. The service was good, and the product seems to be good. I am not at all disappointed.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Bay Area Roofers, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys