I think they did a great job, I was very pleased with them, and I would definitely recommend them to other people. I was very happy with the work and the materials.
Bathroom looks nice but I feel I paid too much for it.
The saleslman from Bath Planet of Tampa was really nice. He explained everything and during the construction they did really good job. Everything got done in two days. They did a great job.
I am super happy with Bath Planet. I have a beautiful bathroom.
Quality installation with great attention to detail.
They were awesome. I'm very pleased with all the work and the professionalism that they have.
We're extremely satisfied.
Really like the product and installers and that is why it gets 5 stars.
The installer Nathan did a marvelous job converting our old fiberglass shower/tub into a fantastic looking walk in shower. The bathroom (almost 40 years old) now is fresh and clean looking. He had professional help from Travis who also replaced a corner caddy (my wife did not like) with a shelf unit that included al foot rest. Bath Planet did not charge anything extra for this customization. Both installers were highly professional, and extremely pleasant to work with. When it comes to challenges and details, I am a perfectionist, and Nathan exceeded me by a mile! We have already praised their work and Bath Planet to several of our friends and family, and will use Morgan again when other projects in our house will be needed.Roland and Cathleen Schneider
The lead installer was phenomenal. The care and consideration he had as a whole on the project and his personality were fantastic.
I was very pleased with the work. They fixed the issues that weren't right.
Bath Planet was very responsive to my needs. I had to reschedule multiple times on my end due to work and they were extremely accommodating. They did a great job!
Personal Message - The product is very nice and I like it.
Amazing what can be done in 2days. Nathan was very friendly and professional. He answered any questions We had and walked us through the process. Definitely recommend this company and Nathan! Thank you !
Recognized Excellence - Nathan was extremely professional and friendly. Nathan you gave me exactly what we asked for!
Areas Of Satisfaction - I was most satisfied they were fast, clean, and they did what they promised they would do.
Very Excellent in every way.
Bath Planet did a fantastic job on our shower. I would recommend them highly.
Excellent service, on time, cleaned up when done. Great products.
Areas Of Satisfaction - Installation crew were professional and thorough in completing the work.
Very pleased with the finished shower installation!
Areas Of Satisfaction - I was most satisfied with the entire experience. Everyone was very professional.
Recognized Excellence - The installers were great.
Recognized Excellence - Danny, lead on our install crew, was outstanding. Detail oriented, friendly, professional and all around awesome craftsman.
They had to come out three times. That was disappointing. It wasn't until the third time, the person did it right.
The overall experience. The communication was last minute and I had to wait another week from the actual start date for the work to be done. Being provided the wrong information and I was over-promised.
Unfortunately, I have to sell the house due to issues with a trust. I conveyed this information to Bath Planet and tried to cancel the installation and was informed I would have to pay half the money if I cancelled. They did not care about my situation.
Turned out great but pricey. I was told that I would get 0% financing but in reality what I signed was over 7% interest. I was taken and I'm not happy about it. They will not do anything to resolve it.
I am totally not satisfied with the remodel of my bathroom. The materials used were not of the quality that was presented during the sales orientation, the workmanship was horrible. The only good thing was that they were clean. The original work was done fast, but the rework was not. I am still waiting for my bathroom to be completed and this work was started a month ago if not longer. I would not recommend Bath Planet to my worst enemy.
The work was PERFECT-completed on time and a WONDERFUL experience. The ONLY issue was a Susan Mobely that I spoke with-regarding an issue-was disrespectful -snotty and rude. If NOT for the GREAT install crew--would NEVER recommend Bath Planet--but- their GREAT service--caring attitude and wonderful talent--made the experience MUCH better than the office worker Susan.
Personal Message - I continue to be satisfied with the Morgan Exterior / Bath Planet team for my major home repairs and upgrades.
Very satisfied with the service & they were very friendly.
Recognized Excellence - Everyone we worked with on our project was exceptional to work with.
If anyone considers having this done to be more thorough than I was following the recommendation of the salespeople. After I got through that and purchasing things this time I kind of regret it. The installation and quality are great but even though the barn door is good quality, they leak. The shower seat is enormous than what I was expecting. Just be a little more cautious than I was in making your decision.
Areas Of Satisfaction - I was very satisfied with everything.
The quality of the glass shower was way above expectations. I had never seen a shower this good or well made. It has a barn door principle. We love our new bathroom. They did everything. We bought tiles and a new vanity which they installed. We really loved that and they did a wonderful job.
Areas Of Satisfaction - The whole job in its entirety was great.
My husband and I were very satisfied with their workmanship.
What a delight to see this modern and beautiful shower unit in place of the garden tub.
Personal Message - Thank you! Love my tub to shower conversion.
This remodel was a complete redo of the master bath shower room, including a new shower floor and walls, shower door, tile floor and placing acrylic wall material throughout the shower room. We originally were planning an all ceramic tile remodel but after researching the acrylic wall material and visiting the Bath Planet trailer where we could see and touch the installed material we went that route instead and couldn’t be happier. Danny our installer was the consummate Workman, on time, kept us informed and did a terrific job. One issue came up with the shower barn door but that was quickly resolved to our complete satisfaction. Our overall experience with Bath Planet was very positive and we would highly recommend them to anyone looking to remodel their bath.
Areas Of Satisfaction - Materials of construction were first class, as were the workmanship quality and problem resolution. No downside to our experience. I particularly like the shower floor as it is comfortable on the feet and definitely non-slip compared to tile. Also the shower barn door used in our installation is first rate.
Areas Of Satisfaction - Installation was right on.
For what I got I paid way too much. I supplied the toilet, medicine cabinet, vanity and top and the floor tile. Salesmen are worse than in a car dealership so be wary, they will take what they can. My installer was very good and nice but got a lot of pressure to complete the job in a short period of time. Since he is an INDEPENDANT CONTRACTOR essentially I question what Bath Planet really does.
Quality Of Workmanship - 100% excellent workmanship !!! Steve is an expert in his job. I can't tell you how grateful, I am with my beautiful renovation of my bathroom ! Absolutely stunning !!!!
Areas Of Satisfaction - Joshua and Danielle were punctual, efficient, quiet and a pleasure to work with.
Additional Comments - It was my pleasure working with Joshua and Danielle. They are a very efficient team!
I would not recommend them based on that one situation.
They are not really honest about the workmanship or the installation. They are off on measurement and the seat is far too small for a large man. It is half the size of a petite person.
Everything looks beautiful there is no problem, our installer went above and beyond.
I like the materials and also Josh, the installer, did great.
Our experience was positive. We will recommend Bath Planet to any home owner doing an upgrade.
We would recommend Bath Planet to anyone who is considering a bathroom upgrade.
I didn't care for the salesperson. I wanted the brick but they brought me the wrong material. He was too pushy. He sent me the flat look and not the tile. That was what I was trying to avoid. I like the material but I did not like him and he did not know about proper fixtures. I had to keep asking him for the refund because he had me pay for it. That was annoying. Other than that it was great. They came on time and stayed late. They even came back after the shelf fell and put it back on. I have a friend getting it.
Areas Of Satisfaction - I was satisfied with the installers.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Bath Planet of Tampa Bay as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys