Installation was fast professional and friendly.
Areas Of Satisfaction - I was satisfied with everything. The installation went smoothly and in a timely manner. It only took 2 days, it was perfect!
Areas Of Satisfaction - The quick installation and on schedule completion.
Recognized Excellence - Both of the installers were polite, on time, and professional. Great job!Amanda was very helpful in setting everything up.
They did a very nice job and I was very happy with the quality of the work.
Areas Of Satisfaction - I thought what they did was a good job installing it, especially with the shower. It was wonderful.
Current Referrals - I would recommend Bath Planet if anybody needed that type of service.
Areas Of Satisfaction - I was satisfied with everything. They were great.
Dave did a good job.
Areas Of Satisfaction - I was satisfied with the installers.
I went through too much to have the project completed correctly. They didn't have a permit. If it wasn't for the Inspector, I wouldn't have known.
Areas Of Satisfaction - I was most satisfied with the Installer.
Recognized Excellence - The Installer was very professional and helpful.
Areas Of Satisfaction - I was most satisfied with the price Bath Planet offered.
Recognized Excellence - The entire staff at Bath Planet provided exceptional service.
This was done for 3 senior citizens all over 80. It was done in a quick and efficient way. We should have done it long ago. We are so happy. When we had a question or needed something they got it done right away. I was very happy and they did the installation in one day!
Personal Message - They hired excellent people. They are so proud of their work. They make me feel very special.
Additional Comments - I am glad I had the opportunity to say thank you very much to the sales person and installers through this survey for the quality of work and product. It shows how much they care.
Personal Message - Bath Planet made the process very easy.
Improvement Suggestion - A lot of people that I know want to use tile, but I thought this was a good alternative. It is better for cleaning.
Well I think I answered everything with the previous questions. There were some that had three's because there were a couple of issues after the installation. They were speedy at taking care of it. It was after things had settled but they were very prompt and efficient. They were very good. This is the first time in my life I got one quote and it turned out superior. Usually i get 4-5 quotes but this time I signed up and I'm glad I did.
Areas Of Satisfaction - I was satisfied with the overall project.
Areas Of Satisfaction - I was most satisfied with the workmanship. The final product looks excellent.
Bath Planet did an excellent job. We are very pleased with the work. The installers were nice and had good personalities. The installers cleaned up well.
Areas Of Satisfaction - I love my new bathroom. I am a previous customer of Bath Planet. They did an excellent job with both projects. I am very happy.
Personal Message - I am very happy with the quality and workmanship of the new shower surround and tub.
Areas Of Satisfaction - I was satisfied with everything they did they a wonderful job.
Recognized Excellence - I think the gentlemen Gary and the boys that came with him were kind, gracious, and they were extremely nice.
Personal Message - The job was done very good, they kept me informed, when I had questions they answered them, I would highly recommend them to anyone
Recognized Excellence - I would like to recognize the owner. He was very good.
Personal Message - I want to thank them and tell them that we do love our new shower.
Additional Comments - Bath Planet was very pleasant, very professional and I do like the product.
Bath Planet was very easy to work with. There was no pressure in making selections. The quality of the product is excellent and the staff is very easy to work with. They are truly concerned with making sure the product is to your liking and the job is done right.
Areas Of Satisfaction - The quality of the workmanship was excelent. They were very careful that everything was done right. Very hard workers. This was not a one size fits all type of operation. They made sure everything fit and made adjustments when needed. I am very pleased with the final product.
Personal Message - I am very hapy with the new shower. Everyone is very pleasant and easy to work with. When asked about the new shower I am very comfortable letting people know who did the work and how well it was completed.
Excellent job with the removal of my bath tub and installing a shower. Work was done in 2 days. They walked me through the installation and kept me updated with various steps in the project. The team was very informative and very pleasant to work with. The quality of the product is very good. I am glad that I had Bath Planet do my bath remodel.
Areas Of Satisfaction - Love my new tub.
Areas Of Satisfaction - The speed with which the installation was completed was good for us.
Areas Of Satisfaction - The installers were on time, cleaned up after themselves. They paid a lot of attention to the details so we have a great looking shower. The advice from the Glas Shower door estimator on going with slide by style doors was also excellent.
Recognized Excellence - I would like to recognize the guy who owns the company and did the install.
Personal Message - I was very happy with their service, and I would recommend them to anyone.
Areas Of Satisfaction - The installers were great and went out of their way to keep everything clean. They were on time and cleaned up after themselves.
Areas Of Satisfaction - I was most satisfied with the installation crew because they were very polite and unobtrusive. I did not mind having them in my home.
Personal Message - We enjoyed the experience with Bath Planet so much that we hired them again for another bathroom remodel!
Additional Comments - We are very pleased with our experience working with Bath Planet! Of all the trade-companies we have worked with, Bath Planet has been the best!
Current Referrals - One of my friends already had their bathroom done and is satisfied also
Communication - They were excellent across the board.
Current Referrals - A friend of ours is definitely interested. He's going to come take a look at the work they did and they will contact Bath Planet.
Areas Of Satisfaction - The entire experience from start to finish was great!
Personal Message - We could not be happier with how our bathroom looks! Now I don't have to be embarassed when people come over. And thank you so much for around the puppy schedule!
Personal Message - I would like to thank Gary and Zac for the great work they did and my shower looks fantastic!
Additional Comments - Bath Planet is very good at what they do the owner Gary is GREAT! His wife is very good also if you have questions they get back to you right away, the same day, not days or weeks later. It was a very pleasant experience! Thank you Bath Planet! Troy and Robin Bittermann
Areas Of Satisfaction - I was most satisfied with the cleanliness for sure. Also I liked their personal appearance. They looked and acted professional.
Recognized Excellence - John and Gary were exceptional. All of my questions were answered, they kept in touch with me, also they got it done the first day.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Bath Planet of Milwaukee as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys