We are very pleased with the shower that we have. Both of us have problems, I had a hip replacement and my husband has been very ill. It works wonderfully for both of us.
The sales person needs to show the customer exactly what they're getting.
They did a really good job. We had some issues and they handled it professionally.
The installer was here until 7:00 PM in order to finish the job, even though he had a 1-1/2 hour drive to go home. I appreciated his dedication.
The shower is a lot more slippery than I thought it would be. Not sure what to do about that?
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Bath Fitter South as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys