Contractor Knowledge

Contractor Knowledge - Exceptional, very trust worthy

I have never dealt with a company that was so good in all aspects. I can't tell you how pleased I was with them, their work, and everything!

Additional Comments

Additional Comments - I cannot tell you how pleased I am with their service, and I would definitely recommend them to anyone who needs work done.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the customer service. Everyone was responsive and timely. I felt cared for as a customer.

Bartlett Brainard Products is very very thorough and particular. The people are nice and friendly. They answered our questions. We are very extremely happy with the install and the service.

Recognized Excellence

Recognized Excellence - Kathy the owner was extremely cooperative. Kathy helped us pick out the color of the shingles. We had decided on a color and she suggested that we go look at it at someone's house. I am so glad we went to look at it because it did look blue. I would not have liked it. Stephen was our salesman and he answered our questions. The color we picked was perfect.

They are a great company to work with. Quality work and professionalism.. Very helpful from beginning to end.

Areas Of Satisfaction

Areas Of Satisfaction - Bartlett Brainard is well known in the area and their name came to mind immediately when it was time to get the job done....

I have interview several company before I decided to give the contract to Bartlett Brainard Products. They are well presented from the start to end. Project Director is friendly and very knowledgeable. President is very professional.

Great communication from start to finish. Would highly recommend to anyone looking for a new roof or an inspection or repair of your current roof.

I had a wonderful experience with Bartlett Brainard Products.

Areas Of Satisfaction

Areas Of Satisfaction - The ownership onto the staff is simply amazing.

They give fantastic service all across the board. You will not be sorry for having them complete your project.

Extremely professional company with a great professional staff that always strives to do the best possible job. I endedup doing a complete exterior up grade because they do high quality work and I thoroughly enjoyed working with Barlett Brainard.

They are an awesome company to work with.

I found the office staff, including Jim and Kathy, professional and helpful in selecting the products and colors. I was very impressed by Luis and Conrad's professionalism, organization and friendliness when they showed up to do to the job.

Job well done in timely fashion; any concerns we had were addressed promptly and effectively.

Areas Of Satisfaction

Areas Of Satisfaction - Their service, staff and products delivered are excellent.

Recognized Excellence

Recognized Excellence - I would like to recognize the owner Cathy Davis for her exceptional service.

Loved working with the company- so fast, professional, answered all of my questions and the provided a gorgeous final product (roof).

The crew was great.

Recognized Excellence

Recognized Excellence - I would like to recognize them all, because the whole crew was great.

Additional Comments

Additional Comments - This is our second big project with Bartlett Brainard. I recommend them highly.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the way they are organized which I was impressed. They are very professional, explained the process thoroughly, the detail of the work, The communication was clear up front.

My experience with the Bartlett Brainard Company and it's products was very successful. This company operates with complete integrity. Their representative is highly knowledgeable , a wonderful communicator , and always available until you are confident everything will be done to their high standards.

I have worked with Bartlett Brainard Products on several occasions to replace doors and windows, and now they have replaced my roof. Their pricing is always competitive, but the quality of their workmanship is consistently outstanding. My new Owens Corning roof is beautiful and I am, once again, extremely pleased with the quality of the work performed. My neighbor even commented on how well the yard was cleaned up when the roof was completed! Bartlett Brainard is absolutely the company I will go to for my next home improvement project.

After doing a lot of research on roofing products and interviewing contractors, I was very impressed with these guys. What I have learned is not just the product. The workmen doing the installation were very professional. I have heard horror stories about roofing. I have nothing but great things to say about them. Jim was there all the way. I was beyond impressed. They were wonderful.

the quality of the work,the craftsmanship involved and the materials that they used far surpassed ourexpectations.

I already have.

The decision to go with Bartlett Brainard was easy to make; information was presented in a professional and easy to understand manner, with all the facts needed to make our decision. Work was completed in a timely manner; the quality of the work was excellent.

Kathy Davis and her team are extremely knowledgeable in their field. They have done the research into why problems exist and know how to resolve them. This is the second time I have hired them for a project at my home. I would absolutely hire them again and have recommended them to friends and neighbors.