I have never dealt with a company that was so good in all aspects. I can't tell you how pleased I was with them, their work, and everything!
Bartlett Brainard Products is very very thorough and particular. The people are nice and friendly. They answered our questions. We are very extremely happy with the install and the service.
They are a great company to work with. Quality work and professionalism.. Very helpful from beginning to end.
I have interview several company before I decided to give the contract to Bartlett Brainard Products. They are well presented from the start to end. Project Director is friendly and very knowledgeable. President is very professional.
Great communication from start to finish. Would highly recommend to anyone looking for a new roof or an inspection or repair of your current roof.
I had a wonderful experience with Bartlett Brainard Products.
They give fantastic service all across the board. You will not be sorry for having them complete your project.
Extremely professional company with a great professional staff that always strives to do the best possible job. I endedup doing a complete exterior up grade because they do high quality work and I thoroughly enjoyed working with Barlett Brainard.
They are an awesome company to work with.
I found the office staff, including Jim and Kathy, professional and helpful in selecting the products and colors. I was very impressed by Luis and Conrad's professionalism, organization and friendliness when they showed up to do to the job.
Job well done in timely fashion; any concerns we had were addressed promptly and effectively.
Areas Of Satisfaction - Their service, staff and products delivered are excellent.
Recognized Excellence - I would like to recognize the owner Cathy Davis for her exceptional service.
Loved working with the company- so fast, professional, answered all of my questions and the provided a gorgeous final product (roof).
The crew was great.
Recognized Excellence - I would like to recognize them all, because the whole crew was great.
Additional Comments - This is our second big project with Bartlett Brainard. I recommend them highly.
Areas Of Satisfaction - I was most satisfied with the way they are organized which I was impressed. They are very professional, explained the process thoroughly, the detail of the work, The communication was clear up front.
My experience with the Bartlett Brainard Company and it's products was very successful. This company operates with complete integrity. Their representative is highly knowledgeable , a wonderful communicator , and always available until you are confident everything will be done to their high standards.
I have worked with Bartlett Brainard Products on several occasions to replace doors and windows, and now they have replaced my roof. Their pricing is always competitive, but the quality of their workmanship is consistently outstanding. My new Owens Corning roof is beautiful and I am, once again, extremely pleased with the quality of the work performed. My neighbor even commented on how well the yard was cleaned up when the roof was completed! Bartlett Brainard is absolutely the company I will go to for my next home improvement project.
After doing a lot of research on roofing products and interviewing contractors, I was very impressed with these guys. What I have learned is not just the product. The workmen doing the installation were very professional. I have heard horror stories about roofing. I have nothing but great things to say about them. Jim was there all the way. I was beyond impressed. They were wonderful.
the quality of the work,the craftsmanship involved and the materials that they used far surpassed ourexpectations.
I already have.
The decision to go with Bartlett Brainard was easy to make; information was presented in a professional and easy to understand manner, with all the facts needed to make our decision. Work was completed in a timely manner; the quality of the work was excellent.
Kathy Davis and her team are extremely knowledgeable in their field. They have done the research into why problems exist and know how to resolve them. This is the second time I have hired them for a project at my home. I would absolutely hire them again and have recommended them to friends and neighbors.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Bartlett Brainard Products as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys