Everything went perfectly!!! My mother is elderly and Don explained things to her in a way she could understand. I was familiar with the material they use and its quality. But what got me was their way to communicate, and Don was very friendly with our dog Charlie. Totally recommend!
Awesome Job! Very Professional & Fast!
After getting four different estimates, I choose Avatar Roofing. From the moment I got my estimate to the day I got my final bill of the job, they were very professional and helpful with all my concerns related to my new roof. They were very organized. At the end of the project they did a very good clean-up and left the place spotless. To this day, after two months I have not found an old nail from the old roof on the ground. GREAT JOB!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Avatar Roofing LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys