Autumwood Construction was great to work with! We love our deck and overall it was a great experience. Paul was outstanding and very compassionate with our needs. I highly recommend them for any construction needs. We are very happy with the finished product.
Just want to say that we are very happy with our new TimberTec deck. Paul and his crew did such an amazing job and would recommend him for any work. Very pleased with everything and we couldn’t be any happier. Awesome job!!!!!
Areas Of Satisfaction - Done quickly. Looks beautiful. I like that I was given what I wanted and not tried to talk into extra.
Quality start to finish. Autumnwood designed a beautiful patio cover for us, and built it quickly. We are so pleased with how it turned out. We highly recommend Autumn wood.
Areas Of Satisfaction - Beautifully designed structure we have thoroughly enjoyed.
Areas For Improvement - Autumnwood Construction is the best company I dealt with since our house is a new construction.The company exceeded my expectation and beyond!
Areas Of Satisfaction - The installation crew was very professional and respectful. Most of all, they are veryorganize and kept the job site clean. Overall, my experience with the company is great!
Current Referrals - Not at the moment. But I recommended the company to my neighbors which is a newconstruction site.
Recognized Excellence - The installation crew and most of all to Mr. Bayn Wood who overlooked at the projectperfectly from finish to end.
Areas Of Satisfaction - Satisfied with everything. Everything was done at a professional level.
Recognized Excellence - Mr. Wood. He ensured that the work was being conducted properly by visiting the site during work and after the daily work was done. His work habits reflects autum wood construction their workers and their ability to do an outstanding work.
Additional Comments - They were super awesome with everything.
The workers from Autumnwood Construction did exceptional work, and I wouldn't hesitate to give their name to other people to get the same thing done.
Areas Of Satisfaction - I was very pleased with the design.
Recognized Excellence - Bane provided exceptional service.
Additional Comments - I'm very satisfied with Autumnwood Construction and have told others about them. I'm really happy - they do fantastic work. The guys did very professional work and were an absolute delight. These guys could do any kind of work anywhere.
Recognized Excellence - I think everyone did a fantastic job.
Areas Of Satisfaction - Design and workmanship
Areas Of Satisfaction - The availability and willingness of Bayn Wood to answer questions and fully explain the process and materials involved in my project.
Autumnwood construction provided the exact deck and screened porch that we envisioned. From preliminary design to finished product all work was accomplished with complete satisfaction!
Areas Of Satisfaction - Final cost within original estimate, work quality, crew quality, job started and finished as promised. All questions addressed and handled satisfactorily. Finished product above expectations. Ability to recommend excellent Electrical Contractor (Joul Electric) was also appreciated.
Current Referrals - Not at this time but will highly recommend Autumnwood to anyone.
Recognized Excellence - Bayn Wood plus his excellent, hardworking, knowledgeable crew worked through intense summer heat to complete our project.
Additional Comments - Thanks for delivering what was promised!
Areas Of Satisfaction - Autumnwood Construction was very professional. They are the best construction crew I have ever worked with. They went above and beyond to help us with some things. We removed a patio to put a deck on and they helped us save the stone. The little details in the workmanship was fabulous.
Recognized Excellence - They were all terrific. Bane especially explained everything and worked with us hand in hand.
Additional Comments - I had a question just the other day about care of the deck and Bane answered me very quickly with information I really needed. Even after the job is done, they still have good follow up.
Areas Of Satisfaction - I liked the workmanship.
Recognized Excellence - The whole crew was good. Based on what I saw, they all deserve a pat on the back.
The quality of work far exceeded our expectations. The installation staff was very helpful in answering questions. The sales staff were great too in helping design our custom deck.
Sales Knowledge - Bayn was so helpful with the design and planning of our new deck.
Communication - All the guys working on our deck were very friendly. I asked many questions to better understand how the deck was put together and why things were the way they were. The crew was always willing to explain and answer questions.
Schedule - We were having a house warming party in mid August. We mentioned that to Bayn who made the work scheduling work so that the deck was completed with days to spare. Thank you!
Likely To Recommend - I have already recommended Autum Wood construction several times to a few neighbors and others out of our neighborhood. The quality of work far exceeded our expectations. The installation staff was very helpful in answering questions. The sales staff were great too in helping design our custom deck.
Areas For Improvement - They exceeded our expectations.
Areas Of Satisfaction - We were satisfied with all the aspects of the work done to make our deck and patio possible.
Current Referrals - I have already passed their information to those folks.
Recognized Excellence - Bayn Wood for sure. Plus the lead person who worked on our deck. I asked a lot of questions and he was always willing to explain and answer those questions.
Areas Of Satisfaction - Overall
You get quality, cost and highly skilled carpenters. And an owner who is on the job site working to get the project started and visiting the project daily to make sure everything is been done to his standard.
Areas Of Satisfaction - Quality of work and cost.
Areas Of Satisfaction - I would have to say the speed of the crew was exceptional.
Areas Of Satisfaction - I was most satisfied with the overall look of my deck.
Recognized Excellence - Bayn was great through the whole thing.
Areas Of Satisfaction - Bayn was very helpful and excellent designer, I am satisfied with the design that he created for my project. I am pleased with the painter that Bayn recommended to seal the deck after completion, he completed the job in a timely manner and for a great price. The workers did a great job finishing the work, especially around the pedestals and with the cedar wood.
Areas For Improvement - They didn't fall short. I am very satisfied and pleased with the outcome.
Areas Of Satisfaction - I was most satisfied with the planning, the workmanship, and the end result.
Recognized Excellence - All of them were great. The men were professional and polite and I was very impressed with them all.
Additional Comments - I am very satisfied with the work that they did.
Work Done Right - Minor adjustments needed. But after a simple phone call it was fixed within 48 hours. Professional as always throughout the entire process.
Areas For Improvement - None...Bayn worked multiple design ideas to get exactly what we were looking for.
Areas Of Satisfaction - Professionalism, quick response time in getting us quotes, design ideas. Showing a CAD design of deck and where posts would be was wonderful. Craftsmanship was wonderful as well.
Current Referrals - I have passed Autumnwood information onto multiple folks throughout our neighborhood.
Recognized Excellence - All of them were wonderful to work with. Crew who built the deck was cordial and very professional.
Areas For Improvement - exceeded my expectations.
Areas Of Satisfaction - Great job, Bayn !!
Areas Of Satisfaction - Bayn was very good to listen and understand exactly what we wanted.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Autumnwood Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys