Augusto Roofing just replaced my entire roof and I could not be happier. The whole team was professional and courteous and did a beautiful job. There was a lot of old and rotten wood that had to be replaced and I am extremely happy with the craftsmanship. They completed the job within the agreed upon timeframe and cleaned the area thoroughly. I love the finished product and the color of the shingles. THANK YOU!I would recommend Augusto Roofing to anyone who needs a new roof.
I recently had a brand new roof installed by Augusto Roofing and it is the best looking roof in my neighborhood and far beyond. The crew worked hard and like a "marching band" where every move had a purpose and confidence. They were all very professional, respectful and gracious. I can’t say enough how impressed I am with John Augusto and his team. Thank you ALL , the pride of your work shows beautifully!
I was very pleased with the work and their professionalism.
I felt really confident in the company and I had them do two roofs, a second one after this first one. They were wonderful and Mr. Augusto is very professional, kind, and employees great employees. He is also always on the job.
Augusto Roofing was a pleasure to deal with. They answered questions promptly, they provided a fair and accurate quote. They even fixed a problem that was unrelated to my rood and didn't charge me for it.
The are very professional, quick, clean, organized and the cost was on point too. They got the job done, and I am very happy with the outcome.
I couldn't be happier with my new roof! Augusto Roofing's entire staff were the best and I will highly recommend them to my friends and family.
They did a really good job. The crew was very nice and I'm very satisfied.
They exceeded expectations and had good comments from neighbors.
They were fabulous, worked in the dark and got the project done.
Areas Of Satisfaction - Keeping me posted on all issues
Areas Of Satisfaction - I purchased my home the end of Nov 2016. I have been doing extensive remodeling inside and out. After dealing with 4 different contractors for different improvements, Augusto roofing is the only one so far that has completed their work on time and according to the estimate. I would recommend them to anyone needing roofing.
Areas Of Satisfaction - I was most satisfied with the time frame.
Recognized Excellence - John provided exceptional service.
Additional Comments - They were excellent all across the board! The provided excellent service.
I did a more detailed review on Angie's List which facilitated the contract for us. Attention to detail was superb, front office coordination was excellent, crew members and sub-contractors all great. Project execution was timely, synchronized and they took the time to get the details right, keeping me informed along the way. I think the the on-site leadership of the crew by the owner is the key to their success, as anyone in business knows.
Areas For Improvement - None noted
Areas Of Satisfaction - Responsiveness, attention to detail, prompt and efficient execution of the work, no delays, no interruptions.
Current Referrals - Already passed to Angie's list, but the BBB of course.
Recognized Excellence - Frankly, everyone was exceptional. Notably, no matter their age, all were professional and motivated, something I don't see much in younger worker these days.
Additional Comments - Without reservation, strongly recommend Augusto Roofing.
Areas For Improvement - Never fell short
Areas Of Satisfaction - John is a wonderful communicator, so down to earth, and explained all facets of the project and his family are superb people.
Recognized Excellence - I don't know any of the workers by name but they were all so professional. I am so very pleased.
Professional work from good people.
Areas For Improvement - None
Areas Of Satisfaction - All areas. The look, the price, the quality, the customer service and the inspection ready work.
Current Referrals - Not at this time
Recognized Excellence - John Augusto
John Augusto's company will get our repeat business, due to the excellent quality of the work, the thorough communication, the caring and responsive team in the office (Chompooh-thank you!) and on the job, and the character and principles that makes up who John is. (and he is one great musician!) Thank you from GHVH Properties, LLC
Areas For Improvement - none
Areas Of Satisfaction - The follow up and what they said is what you got.
Current Referrals - not at this time, but I will refer in the future
Recognized Excellence - Chompooh was extremely helpful with providing us roofs to go look at to assist us with our choice. She communicated promptly and with thoroughness. We appreciated that very much. The crew was polite and friendly, and of course, John Augusto made the process seamless, painless and educational. Thank you, Augusto Roofing!
Additional Comments - I liked the company, they were prompt. I would recommend them.
Friendly and no pushy sales pitch. Quality products.
Areas For Improvement - None
Areas Of Satisfaction - The warranty will be issued to the new owner upon sale of the home.
Current Referrals - Not at this time.
Recognized Excellence - John Augusto
John is one of the most professional tradesmen I have ever worked with. He takes great pride in his work and I highly recommend him.
Areas For Improvement - None - the entire process could not have been better.
Areas Of Satisfaction - The quality and price were exceptional plus it is obvious that he takes great pride in what he does.
Recognized Excellence - Simple - everyone!
We are a Property Management Company which specializes in single family home rentals. We have used many roofing companies, and this was the first time we tried Augusto Roofing. I must say...well done!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Augusto Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys