I thought they were very professional. I really liked Jim and Bonnie, they were good people. I was also satisfied with the pricing.
They were exceptional.
The pricing was very fair. The install crew was exceptional and they did the work quickly.
My overall experience with Auburn Roofing Inc was incredible. Jim, the owner was very knowledgable. They are all very nice people. They treated us really well and I'm glad I chose them. I'd recommend them to anyone.
They are completely awesome. I highly recommend them.
I'd recommend them any day. This is the second roof they've installed for me. We were so happy the first time the installed for us, that I decided to call them again when I moved into my new home. They have a superb reputation in this town. They are very professional and thorough. Everything was just wonderful.
We are very satisfied with the whole operation. They were very timely in their schedule and the speed of the installation!
I was very happy with them. Everything went well.
I have referred three people to Auburn Roofing already.
They did an excellent job on my roof along with the gutters and insulation. They did several nice aesthetic things that made a great difference from my previous roof.
It as a good experience all the way around and an excellent company to work with. I only wish that they could combine the roofing with solar installation.
They are very knowledgeable and professional. I received three bids theirs was the most comprehensive and though not the cheapest I found their team the most knowledgeable.
Very thorough. Happy with their whole process.
We are very satisfied on this roof. They were great.
Auburn Roofing did the job as they said they would. It was a good value for my money.
The owner Jim was friendly and his daughter was also easy to work with. Unfortunately, they had told us that the areas of valley metal would all be replaced with black which would match our home. The main valley in front of the home was just rooted over. No valley metal was installed. We mentioned to them and they told us they would have to charge us hourly PLUS materials for their guys to remove the shingles and install a valley metal. After going back and forth and not liking the look of the roof without it, we had no choice but to pay it. Which was a big bummer since we had been told all valley metal would be replaced. They even agreed to split the cost which shows they knew they had done wrong. We had to pay close to $900 for our half. We contacted the company that the purchase the valley metal from and they told us it was somewhere around $90 for the 3 pieces in black. Auburn Roofing charged is hundreds of dollars for the pieces. We asked for a receipt for proof of valley metal and we were provided with a receipt of several items purchased the same day in addition to our material. We were just done at that point and figured to pay it and just know better in the future to get ALL in writing.
I think my wife already has!
A great company run by a great family!
As someone who never had to have this type of work done, I was very happy with all steps of the process. Every step was explained, and I never felt in the dark about what they were doing. I am happy that I could use a local company for this work.
Auburn Roofing did a wonderful job installing a new roof and gutter covers on my home. From bid to completion the process was straightforward and exceeded expectations. Pricing was fair for the services received, and the quality of workmanship and materials couldn't have been better. The crew was very friendly, maintained a clean job site, and quickly addressed all questions and concerns. Unlike most other contractors in the area, they staff a physical office with sample material on display. This is very nice when choosing shingle colors and other materials. I highly recommend Auburn Roofing to anyone looking for a roofing contractor in the Auburn area.
They came in, they were done in a day in a half and they cleaned up well. Everything went very very well.
They were very professional and did the job in record time. The crew was very organized and I was very impressed. I have been in construction for many years and was just impressed.
one of the best companies i hired, i was very impressed
Their crew and their staff was very professional.
They lived up to their reputation and performed their job just like they said they would.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Auburn Roofing, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys