The promptness of the experience was wonderful. The laborers were fantastic and ultra courteous. I felt John, the lead was very nice as well. My concerns were around disclosure of costs of service. I am a mortgage lender and disclosures are critical to consumers today.

I never felt like I knew what the costs were going to be? At arrival I provided a deposit, not knowing how much more it was going to cost. I felt very much in the dark about the expense. I signed a disclosure for $1750 in which I didn’t receive a copy of. Paid over the phone immediately. After everything was completed and carpet ripped up and closet doors removed, I was quoted an additional $2300+ dollars to get everything back to normal. I felt the cost was exorbitant. It would have not changed my decision to get the clean up done as I was in a limited option situation.

On 5 separate occasions, when I voiced concern or unhappiness with delays, I was told "you are welcome to find someone else - we have plenty of work on our plate".

Professional group of individuals from start to finish.

See the following We would NEVER recommend this company to anyone. We would warn others against this incompetent outfit.

Very prompt and completed job in good time.

Everything was done very professionally with great care to make sure they restored everything just the way we wanted it

I can confidently say that Kress is the best contractor we have ever had, hands down. Not only is their work top notch, but all of their staff and contractors are just really great people. The whole process was seamless and we really felt supported the entire process from the owner, project manager, and every trade. I don’t know what we would have done without them, and I honestly miss seeing them everyday! - Rachel Radcliffe