Enjoyed working with my Project Manager.
Disappointed with the quality of workmanship, especially the tile on the kitchen and bathroom floor, it could have been a lot more even. Also, the niche in the tub/shower area, the tiles did not fit as evenly as they should have.
Sales man was extremely pushy immediately after my fire. Literally lied to me grossly understanding estimate costs at no more than 1500 to board up cost then billed 3500. No safety precautions. Workers Literally boarded up house without a word to family and friends inside house with glass flying everywhere they did not care if anyone was cut. Overload of calls after trying to get me to agree to more overcharge for other types of work on my home. If you want no safety to be overcharged and harassed doing worst event in your life use farrow!
No
If they have a prpject.
Possibly the worst service I’ve ever experienced. I was given a week estimate that ended up being a 4 week long project. People who had apparently never touched a tool in their life were working on my house. I ended up having to do half of the work by myself just to have it finished in a reasonable time.
ATI help me to handle all the events after fire accident when I was wondering if I can continue to live a normal life.
Took company over a week to come and put the emergency tarp on my roof.
ATI Restoration Cleveland definetly understood what needed to be done and engaged themselves accordingly.