RJ, our account manager, did a fantastic job helping and answering all of our questions.
Sean did a great job guiding us through the process. He helped us deal with our insurance company, supervised the crew and made sure the work was A+ all the way Thanks Sean!!
I already have
I have already recommended them to several friends and neighbors.
The entire process went much smoother than my expectations.
Our home was hit with the July hail storm. Siding and roof needed replacement. Ashton Mcgee were incredible to work with from day one. They understood our needs, communicated proactively and promptly, resolved and answered every question and got the job done timely and with a very high quality. Very happy with their work!
The team at Ashton McGee did a great job with my roof replacement during a very busy time
Areas Of Satisfaction - Quality of work done on roof and attention to detail especially with chimney, alignment of zinc, & drip metal attachmemt to garage roof were all outstanding
Ashton Mcgee, Eric, and Tony were totally professional. I really feel like you develop a relationship with them. Their work is stellar. They are very ethical and professional, and they have exceeded my expectations. They were wonderful. I am very picky about customer service.
Areas Of Satisfaction - Everything was done promptly and with consideration of our scheduling needs and preferences. Follow-up questions were handled promptly, even during off-hours when urgency was needed.
I'm very happy and would refer them to a friend or relative.
Areas Of Satisfaction - I was most satisfied with their communication and education. Communication, because the project manager was on top of things, and education because of the weblink they sent with what to expect with different stages of the project.
Recognized Excellence - I would like to recognize Seth, the project manager.
Areas Of Satisfaction - Professional, courteous staff. Thanks in large part to Eric Cogan's diligence, and the efficiency of the AMR staff/crew, the entire process seemed effortless. Very satisfied.
Areas Of Satisfaction - I was most satisfied with the communication with Courtney.
Areas For Improvement - Work site was not totally devoid of nails and other small debris following the job. When we mentioned the nails to Brent, he offered to bring the tool and pick up any remaining ones!
Areas Of Satisfaction - Communications and overall workmanship/ professionalism. Brent kept us informed before, during, and after the job.
Recognized Excellence - Tony Wells always responded quickly to any concer I had.
Areas For Improvement - Of the windows we received, one was the wrong color and one was the wrong size. Ashton McGee took care of making it right.
Areas Of Satisfaction - Tony was amazing to work with. We felt he was genuinely invested in doing a great job for us.
Working with Tony @ Aston McGee was completely satisfactory. He was very receptive and responsive to any questions we had. Any issue that came up was handled in a timely and professional manner. I couldn't think of a better project manager to work with. It made the projects run smoothly and seamlessly. He worked on our schedule and timeframes with such ease and always made us feel that we mattered.
Likely To Recommend - I would defiantly recommend them!
Would not have had our hail damaged roof replaced, had it not been for the initiative of Mike Phillips and Ashton McGee.
Recognized Excellence - Mike Phillips
Areas Of Satisfaction - I was most satisfied with Robert and the ower. Their communications were excellent.
Current Referrals - I have already referred them to three neighbors.
Areas Of Satisfaction - I was most satisfied that they did the work in one day.
They were there when they said they would be and everything was done exactly like they told us it would be done and they guided us through every step. Very reliable and professional staff.
Everything that the company did was very well done.
Areas Of Satisfaction - They dealt with insurance company very well and replaced with materials that were needed.
Everything went smooth and was excellent!
Areas Of Satisfaction - I was amazed. They left in the morning and finished the project in 12 hours. It was amazing.
Recognized Excellence - I would like to recognize the crew that did the work. They did an excellent job.
Ashton McGee Restoration is professional and there when we needed them. This is the 2nd time we have used Ashton McGee Restoration for storm damage as well as a tree falling on our house. Ashton and team are great at coordinating the job and working with your insurance agent. I appreciate the smooth transaction. Thank you again!!
Ashton was fantastic to work with. I would highly recommend him to anybody for their building needs. He answered all of my questions.
We were one of the first homes in my neighborhood to have our work completed and couldn't be happier with the results.
So easy to work with, and we are just THRILLED with our house. It looks incredible.
Areas Of Satisfaction - Caleb was a pleasure to work with. AMRG should be very happy he is employed there.
Ashton McGee Restoration Group is very professional and very courteous.
I was pleasantly surprised at the excellence that was delivered during the sales process, the planning process, and the execution.
Installation Crew - If I could, I would rate a 5.
They exceeded my expectations and I have already referred them to friends and family. I would highly recommend them.
Recognized Excellence - Tim provided exceptional service for his persistence, working with myself and State Farm to get the project completed.
Ashton McGee Restoration Group has been wonderful to work with. They are very knowledgeable, fair and professional. They hit all of their target dates, updating us along the way. Their crew was fantastic - very pleasant and tidy. I would highly recommend Ashton McGee Restoration Group
Areas Of Satisfaction - Ashton helped us work with our insurance company. We're thankful for his experience, persistence and assistance.
Recognized Excellence - The entire team was GREAT! Ashton and Corinne are very conscientious and keep things moving. Tim Heinz is great, very pleasant, skilled and efficient.
Areas Of Satisfaction - I was most satisfied with the quality of the workmanship and the time in which the job was completed.
Thank you very much for getting my roof done so quickly!
Referrals right? This is what everyone looks for when they are trying to make a decision on a big purchase or project. I can safely say, and I will be happy to speak to anyone who wants more information on our experience, that Ashton and his crew exceeded my expectations from the initial meeting to the final follow up. Use him and you won't be disappointed.
The quality of the siding installation was particularly excellent.
Areas Of Satisfaction - The advice we received about product choices and updated design ideas was very good and helpful. The attention to detail on the siding installation was excellent.
Great working with Ashton, Corrine, and crews. Very professional and no hidden stuff.
My experience with this group was painless and worry free.
Areas Of Satisfaction - They took care in not damaging my flowers and shrubs around the house. They cleaned up nicely each evening and at the end of the project.
Recognized Excellence - Tim Heinz is there person who made it all possible for me and I can't thank him enough.
Areas Of Satisfaction - The quality of workmanship after the demolition was excellent. I am happy with the finished product.
From start to finish we felt confident in McGee Restoration. It can be an intimidating process and a long process. Without a good contractor It would have been stressful and something we would not have wanted to manage on our own. They work with local well known businesses to get supplies and do the jobs! We were more than happy throughout the entire process!!! A+++++++++++
Communication - Communication is key for me. I was always in the know throughout the entire project. Ashton and his team made sure we knew each step and what was next.
Areas Of Satisfaction - Communication was a big piece that I think they did a great job at!
Recognized Excellence - Ashton is well known in the area and is respected by many in the industry from my research I did. We appreciate the job well done!! Thank you Ashton!!!!
From the very first time we talked until the deal was done, I had a seamless, reliable, professional experience. My new roof was planned and installed with exceptional diligence and craftsmanship. Ashton and his company are the Gold Standard I will use to rate my experience with every other contractor.I would rate 12 stars out of 5 if I could.
Installation Crew - This was amazing to watch.
Clean & Safe - before, during, and after; everything was kept contained and tidy.
Likely To Recommend - I have already recommended Ashton McGee and will again! From the very first time we talked until the deal was done, I had a seamless, reliable, professional experience. My new roof was planned and installed with exceptional diligence and craftsmanship. Ashton and his company are the Gold Standard I will use to rate my experience with every other contractor.I would rate 12 stars out of 5 if I could.
The entire project exceeded our expectations.
Additional Comments - We had such good communication. From a customer point of view it is hard to understand how an insurance company would handle everything. There was no work for me, they did all the communication with my insurance company. They excelled relating to my insurance company.
Our roof was completed after a year long wait due to arbitration with our insurance company. Ashton walked us through the whole process of arbitration and roofing/gutters. Now we have a wonderful new roof and gutters. We are very happy with the outcome of arbitration and our new roof. Thank you Ashton McGee Restoration Group. The house looks great.
The entire process was done very well. The work was completed in one day and the crew did a very good job of maintaining a clean worksite despite being a windy day. Ashton and Corinne kept us fully informed of schedules and requirements on our part so that the process could proceed smoothly.
Areas Of Satisfaction - Communication.
Extremely satisfied with the attention to detail and flexibility that Ashton had prior and throughout the siding, window, and front door replacement jobs. I would definitely recommend Ashton to friends and family, and will reach out to him on another remodeling job.
Recognized Excellence - Yes, specifically the siding crew and door/window crew. outstanding job!
Ashton McGee Restoration Group was very honest and upfront regarding the details and steps that would be involved with obtaining and installing our windows. They were always responsive to our questions and even did a post window installation walk thru, to make sure that everything was to our satisfaction.I would use them again and highly recommend them to my family and friends.
Areas Of Satisfaction - Very honest, professional and extremely knowledgeable. He walked us thru the whole process, especially when dealing with our insurance company regarding hail damage.
Areas Of Satisfaction - I was most satisfied with the complete follow up to the job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Ashton McGee Restoration Group as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys