our rep was on top of things from the moment we started looking at things, even before we agreed to go with Ashton.
A+ Company to work with!
I am thrilled with my new roof. The crew had obvious expertise, and finished both the house and garage roof in the same day. Both were beautiful.
Never late on meetings, super fast communication, and over the top patience when it came to my insurance causing slowdowns in the payment process. The work was done fast and it's top quality.
Dimitri was great to work with. The crew did an excellent job.
I highly recommend Ashton McGee Restoration Group to my friends.
Ben took care of everything. I am a happy customer!
RJ leach, project manager, was outstanding! The crew was equally impressive. RJ knows the industry top to bottom. His personal touch was extremely important and appreciated
i have already recommended Seth to several neighbors and i would recommend again. Really helped me out
Recognized Excellence - Seth did a great job in getting me a new roof. very professional
I have recommended Ashton to my neighbors. More than 2 have moved forward with Ashton.
AJ was a truly thrill to work with . His expertise and enthusiasm were infectious. All my questions were answered before I even asked them and if a question did come up he was on top of it immediately. You are lucky to have such a qualified person in your employ and it was my pleasure to work with him.
They are the exception to the rule! They did a great job and delivered high-quality service!
Project handled professionally and very well done.
Smooth process. Everything that I was told that would happen, did!
Great work; professional group with very good communication. Ben Wujek was fantastic.
Ashton McGee was great to work with! Seth Anderson, our Project Lead made the whole process easy - from initial inspection, dealing with insurance, explaining our options, to final scheduling and installation of products. Everyone we dealt with at Ashton McGee was professional and a pleasure to work with!
Our house had hail damage this past year which required replacement 16 windows and new asphalt shingle roof. Seth Anderson, Project Manager guided us through work most efficiently. He keep us informed of work schedule and product deliveries. He also followed up to make site was cleaned up and work was completed to our satisfaction.
I would highly recommend Seth and everyone at Ashton McGee
RJ, our account manager, did a fantastic job helping and answering all of our questions.
Sean did a great job guiding us through the process. He helped us deal with our insurance company, supervised the crew and made sure the work was A+ all the way
I already have
I have already recommended them to several friends and neighbors.
The entire process went much smoother than my expectations.
Our home was hit with the July hail storm. Siding and roof needed replacement. Ashton Mcgee were incredible to work with from day one. They understood our needs, communicated proactively and promptly, resolved and answered every question and got the job done timely and with a very high quality. Very happy with their work!
The team at Ashton McGee did a great job with my roof replacement during a very busy time
Areas Of Satisfaction - Quality of work done on roof and attention to detail especially with chimney, alignment of zinc, & drip metal attachmemt to garage roof were all outstanding
Ashton Mcgee, Eric, and Tony were totally professional. I really feel like you develop a relationship with them. Their work is stellar. They are very ethical and professional, and they have exceeded my expectations. They were wonderful. I am very picky about customer service.
Areas Of Satisfaction - Everything was done promptly and with consideration of our scheduling needs and preferences. Follow-up questions were handled promptly, even during off-hours when urgency was needed.
I'm very happy and would refer them to a friend or relative.
Areas Of Satisfaction - I was most satisfied with their communication and education. Communication, because the project manager was on top of things, and education because of the weblink they sent with what to expect with different stages of the project.
Recognized Excellence - I would like to recognize Seth, the project manager.
Areas Of Satisfaction - Professional, courteous staff. Thanks in large part to Eric Cogan's diligence, and the efficiency of the AMR staff/crew, the entire process seemed effortless. Very satisfied.
Areas Of Satisfaction - I was most satisfied with the communication with Courtney.
Areas For Improvement - Work site was not totally devoid of nails and other small debris following the job. When we mentioned the nails to Brent, he offered to bring the tool and pick up any remaining ones!
Areas Of Satisfaction - Communications and overall workmanship/ professionalism. Brent kept us informed before, during, and after the job.
Recognized Excellence - Tony Wells always responded quickly to any concer I had.
Areas For Improvement - Of the windows we received, one was the wrong color and one was the wrong size. Ashton McGee took care of making it right.
Areas Of Satisfaction - Tony was amazing to work with. We felt he was genuinely invested in doing a great job for us.
Working with Tony @ Aston McGee was completely satisfactory. He was very receptive and responsive to any questions we had. Any issue that came up was handled in a timely and professional manner. I couldn't think of a better project manager to work with. It made the projects run smoothly and seamlessly. He worked on our schedule and timeframes with such ease and always made us feel that we mattered.
Likely To Recommend - I would defiantly recommend them!
Would not have had our hail damaged roof replaced, had it not been for the initiative of Mike Phillips and Ashton McGee.
Recognized Excellence - Mike Phillips
Areas Of Satisfaction - I was most satisfied with Robert and the ower. Their communications were excellent.
Current Referrals - I have already referred them to three neighbors.
Areas Of Satisfaction - I was most satisfied that they did the work in one day.
They were there when they said they would be and everything was done exactly like they told us it would be done and they guided us through every step. Very reliable and professional staff.
Everything that the company did was very well done.
Areas Of Satisfaction - They dealt with insurance company very well and replaced with materials that were needed.
Everything went smooth and was excellent!
Areas Of Satisfaction - I was amazed. They left in the morning and finished the project in 12 hours. It was amazing.
Recognized Excellence - I would like to recognize the crew that did the work. They did an excellent job.
Ashton McGee Restoration is professional and there when we needed them. This is the 2nd time we have used Ashton McGee Restoration for storm damage as well as a tree falling on our house. Ashton and team are great at coordinating the job and working with your insurance agent. I appreciate the smooth transaction. Thank you again!!
Ashton was fantastic to work with. I would highly recommend him to anybody for their building needs. He answered all of my questions.
We were one of the first homes in my neighborhood to have our work completed and couldn't be happier with the results.
So easy to work with, and we are just THRILLED with our house. It looks incredible.
Areas Of Satisfaction - Caleb was a pleasure to work with. AMRG should be very happy he is employed there.
Ashton McGee Restoration Group is very professional and very courteous.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Ashton McGee Restoration Group as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys
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