Archer is one of the most professional companies I have worked with. I know I can count on them to have the best prices and quality merchandise possible. I know if I am buying from Archer I am getting the highest quality for the best price.
Communication - 5. They were very conscious about making sure I was happy.
Areas Of Satisfaction - I was most satisfied with the final product. It was done professionally.
Additional Comments - They are outstanding, some of the best people I have ever worked with. Tell Archer to open up a store in Altoona so I do not have to travel across town to buy things from them.
I highly recommend them to anybody and thought their work was very professional.
Areas Of Satisfaction - I was most satisfied with the friendliness and wanting to help us.
My whole family has worked with Archer's for years and we would recommend them.
Areas Of Satisfaction - I really liked working with Kurt, his mother, and Tom. The customer service was great.
Lead Source - I heard about Archer Home Center because my family has used Archer since my mom started using them many years ago.
Areas Of Satisfaction - I am most satisfied with their professionalism.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Archer Home Center as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys