Jeff and the Arcam team we wonderful to deal with and always went above an beyond to communicate progress throughout a challenging claims process. They were always willing to be flexible to meet our needs and we are very satisfied with the results.
They scratched the vanity when they installed a mirror over it. The mirror was heavy, wide, and awkward. There were two installers and one was an older guy. I think he let it slip. They should've placed something heavy like rubber over the vanity to prevent damage.
I think the quality of the work was good. My problem was the time it took to accomplish the job.
Arcam Construction, Inc. did a fantastic job.
They were very good to work with. I have no problem with them whatsoever.
Working with Jeff and Karen was very positive. They kept me up to date of delays and product shortages. The work was above and beyond my expectations!
Working with Arcam Construction was a wonderful experience. Jeff was very responsive to my many phone calls and requests. He was very willing to listen to my ideas and offer suggestions. My house looks amazing thanks to Jeff and his team!
I was 100 percent satisfied!
Although they did a great job, they didnt clean up after the work was complete. We spent weeks cleaning dust and leftover materials from the house.
Arcam construction gave specific times for the work and followed through. Work was completed as scheduled
Area Of Satisfaction - Quick response and completed the work in time
I was very pleased with the contractors work and communicated with me.
Area For Improvement - It was a very nerve-wracking experience and they made it as best as it could have been. I had no problems at all.
Area Of Satisfaction - When I had the washing machine overflow, I did not know how to handle the situation. My insurance, starting with my personal agent and through the company did everything. People showed up and people worked and I did not have to do anything. Arcam's workmanship was fine and I was impressed with how they stayed in contact with me.
Very professional, knowledgeable, and polite. Good workmanship. Very thorough.
Area For Improvement - Arcam Construction did an excellent job.
Area Of Satisfaction - Very satisfied with initial water clean up and Arcam Construction repairs.
Area Of Satisfaction - I was most satisfied with them completing the project.
Arcam did a very professional timely repair of the fire damaged area of our house. If needed again I would use them again.