They were very accommodating and professional. They handed everything that I asked them to.
Areas Of Satisfaction - I was most satisfied with the communication level. They were always keeping me updated and kept me in the loop. I was very impressed with how prompt they were to respond.
Recognized Excellence - I would like to recognize, Pete Ziemer. I believe he is the owner.
Additional Comments - We are happy with the product and their service.
Apex was very knowledgeable and professional. This has been a very good experience
Areas Of Satisfaction - knowledge of product, communication and quality of installation
We had an exceptional experience with the installation of a new roof on our house by Apex Construction. They did a great job and we would definitely recommend them. We will be calling them for additional work next year.
Areas For Improvement - Apex met all of my expectations and then some. Great Job!!
Areas Of Satisfaction - They were very easy to work with. They were very flexible in our negotiations and they answered all my questions truthfully and understandable.
Recognized Excellence - I was very impressed with Pete Ziemer. He was my contact from the beginning through the entire process. Pete was very interested in our questions and concerns and responded with clarity and thoughtfullness. The whole experience felt like I made a new friend. It was Pete who made us feel like we had an exceptional experience.
Areas Of Satisfaction - Everything was great.
Recognized Excellence - Pete and Adam did a great job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Apex Construction, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys