The employees were very good, but I didn't like the way the company operated. I fell behind on the schedule because the company didn't do what they said they were going to do. The permits were all behind. I ended up changing companies.
They are top notch!
The timeline issues and saying they would be out a certain day, and not doing it. I would not recommend them.
While the management of Amigos was extremely helpful and went above and beyond, some of the contractors they (used to) employ were less than reliable especially in timeliness and communications with me, the homeowner. One in particular was very rude to me but he is no longer employed by Amigos. Amigos management was as frustrated as I was with these contractors, and took action to eliminate the problem.
I was completely satisfied with Amigo’s service! Highly recommended! Thank you so much for everything!
No One took an itemized inventory so not sure that we got everything back. Had to call them to have them come back twice to get Them to pick up all contents. Had to call them back to get them to do a better cleaning of house. Still left some high window sills dirty with soot. When I filled out a bad review with my insurance company they contact person called me at work to ball me out and tell me to call her and not to tell my insurance company. They lost some of our items and had to point out some items so they would look in their warehouse for them. Some items never returned and they would not take responsibility for it. Finally paid me for light that they returned with missing shades. Also broke curio cabinet glass and took two weeks or so to get that repaired ... There goes sentimental value. Supervisors left the workers to finish job without any supervision. So Glad I was there to monitor them. So Know I would not hire them again or reccomend them.
For the reasons as stated above.
My home was cleaner when they left than it was when they arrived. I would recommend them to anybody because they are very professional and take pride in their work.
Extremely professional and thorough. Have used them twice now and was extremely impressed. Marci even did a follow-up call with me several days later.
Showed up on time. Each follow up day to check on status they were punctual and effiecient.
Amigos Restoration was great! My dishwasher leaked all over the wood flooring in the main level of my home and also down to the basement. Amigos showed up only an hour after I called, on a Sunday. They were lots of help and I appreciate them taking care of my damages. I definitely recommend using their trust worthy staff.
They were the most professional, kindest people I've ever worked. I thoroughly enjoyed working with them and recommend them to anyone. All the people involved were wonderful.
They did a good job.
Compassionate and very understanding of your needs at the moment when a crisis of flooding or fire happens.
Amigos Restoration, Inc. was easy to deal with and very professional.
I would definitely call these guys again, anytime, every time.
The Amigos' work was highly professional. They instilled confidence every step of the way.
They were very professional and did an excellent job. I have no complaints.
Amigos very professional yet friendly and easy to work with. People in their crew really enjoyed what they were doing. Recommend highly.
Amigos Restoration did a great job and they were great to work with. Very friendly!
They were very professional.
I didn't intend to have to have a restoration company come out and I hope I don't need one again but if I did I wouldn't hesitate to use Amigos Restoration again.
Amigos Restoration, Inc. is courteous and good at what they do!
They did a really good job.
We were home when we had a pipe burst, Saturday evening, freezing temps. I called, owner answered and within a few hours we had a team of guys at our home taking care of us. They over communicated and assisted with our clean up, disposal, insurance and provided in depth assistance with recommendations for repairs/contractors and consistently came by for follow up moisture readings. Completely 100% satisfied.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Amigos Restoration, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys