I would suggest that you not use Amerus Roofing & Coatings for any of your roofing needs. Their work is shotty and they are not local to the El Paso area, they are from Dallas.
Labor warranty from supplier, good work, and timely.
Amerus Roofing & Coatings was very professional, clean, respectful, and courteous.
Fully satisfied with the product quality and guarantee AMERUS provides on the workmanship.
They did a good job and so far no problems with the quality of the materials.
Amerus Roofing and Coatings was extremely professional. They kept the yard clean for dogs, very knowledgeable explained everything to me in great detail. They came right out and fixed our problems.
Amerus Roofing was responsible and offered great customer service.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Amerus Roofing & Coatings as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys