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Customer satisfaction
Of 6862 customers surveyed, 2686 respondedReviews 2090
Of 2686 respondents, 2090 left a review.Recent reviews
Terry L.
The crew was excellent and the sales representative was very informative.
Mark Z.
The owner of this company is fantastic. Dont hesitate to use this company. Great work done in a timely manner.
Andre S.
I will not refer them to anyone.
Sherrie U.
Additional comments
Quality Of Materials
Quality Of Materials - The reputation of Owens Corning is very comforting and the new shingles look great on my home.
Christiana H.
I was most satisfied with their professionalism.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with their professionalism.
Marmar B.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I am most satisfied with their scheduling and timing.
Sherri B.
I am thrilled with my new roof. However I would never use American home improvement again. The first guy we dealt with apparently got promoted and wouldn't return calls to those he signed up after. The new person didn't return emails or phone calls until days later. then the scammed me for something they 'had to put on my roof' yet didn't have to put on my neighbors roof which is identical to mine. $800 in the grand scheme of things isn't the end of the world but still not ok. They also left debris all over the driveway and grass and in the gutters. Also they just dropped our supplies off IN THE GRASS and tried to leave them there for 2 weeks. We ended up moving them because we didn't want our grass to die. They also popped a hole in one of our screens but in their defense I was tired of dealing with them and they are unaware of that issue
Mark S.
The salesman that came out was very helpful in working through things with my insurance company and walking me through the process.
Trent R.
They were professional and did a great job.
Jane L.
I don't think they could have done a better job. They were fabulous!
DoN M.
They need finished what they started!
Customer in Etna, OH
They did a good job and they got everything done in a timely manner!
Matthew M.
They are a poor general contractor with poor communication that subcontracts out. They don't even pay the subcontractors a fair amount. I would never do business with them again.
Debra R.
They should have let me know in the beginning they would not put back what they started. They should have put back all the wiring, and the vinyl and the flashing back. I have unfinished work.
John H.
I was not satisfied and will not be using them again.
Scott Y.
They made it an easy process. They had good customer service.
Customer in Littleton, CO
We're satisfied with AmeriPro Roofing. They did a good job and took care of us!
Linda P.
American Dream Home Improvement did a quality job and were very kind and courteous.
Customer in Westerville, OH
Poor cleanup and cleanup crew doesn't follow directions.
Robert T.
Scott Davidson is the man! He is really easy to work with and set me up great!
Son N.
I don’t recommend this company. They use contractors that did not do professional quality job.
Margarita A.
They did a pretty good job.
Ronald T.
Andrea was our sales representative and she did a marvelous job of helping us. We appreciated her professionalism.
Tim M.
Materials used better than original. More wind resistant. No short cuts.
Jon M.
I have already recommended them!
John L.
It is a good company!
Alan L.
The company is very professional and got the job done in a timely manner.
Dennis N.
We liked everything about them. I was just very happy.
Michael T.
Very poor clean up.crew forgot to fill some holes in flashing representative had to do it.Many nail etc. let in cutter and on groung.
Al F.
They did a great job installing the roof but they have not come back out to correct some small issues.
Keith S.
American Dream Home Improvement did a wonderful job. The company is very professional. Scott is a great salesperson. He took all precautions during the COVID-19 Pandemic.
Efang W.
Everything was done upon expectation, including services and materials used. Very satisfied.
Liem T.
The bill needs to be more clarified.
Phil C.
The service was very good. They did what they said they would do and the everything went smoothly.
John C.
This was a no-hassle deal. They did just as they said they would.
Antonio S.
I've recommended 3 people and they have already had their roof installed.
David G.
I have already referred your company.
Emily V.
Overall I am pleased with their work after they came back out and fixed a couple of things.
Adren M.
You need to know something about roofing to make sure that they do it right.
Al R.
I would recommend that they read and amend the contract. The client is powerless and has no rights or recourse once he signs it. You are at the mercy of DHI.
Joe L.
They were good.
William L.
The roofers were good, other than some flashing issues. The salesman is exactly what they are, salesmen. The man that collects the money in the office is just a collector. They don't come to the job or inspect the job or anything.
Heather C.
Thye did a great job and they were super fast.
Victor H.
They did a good job but it took a while to get them paid due to checks getting lost in the mail.
Jim G.
I have referred you to two of my neighbors.
Orlando R.
No way.
Willard H.
The repairs were done quickly.
Renzo M.
I will not recommend them.
Amara S.
Whoever needs a new roof, I would give their number to them so they can call American Dream Home Improvement to do their roof!
Glenn K.
I am very satisfied!
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