I was most satisfied with their professionalism.
I am thrilled with my new roof. However I would never use American home improvement again. The first guy we dealt with apparently got promoted and wouldn't return calls to those he signed up after. The new person didn't return emails or phone calls until days later. then the scammed me for something they 'had to put on my roof' yet didn't have to put on my neighbors roof which is identical to mine. $800 in the grand scheme of things isn't the end of the world but still not ok. They also left debris all over the driveway and grass and in the gutters. Also they just dropped our supplies off IN THE GRASS and tried to leave them there for 2 weeks. We ended up moving them because we didn't want our grass to die. They also popped a hole in one of our screens but in their defense I was tired of dealing with them and they are unaware of that issue
The salesman that came out was very helpful in working through things with my insurance company and walking me through the process.
They were professional and did a great job.
I don't think they could have done a better job. They were fabulous!
They need finished what they started!
They did a good job and they got everything done in a timely manner!
They are a poor general contractor with poor communication that subcontracts out. They don't even pay the subcontractors a fair amount. I would never do business with them again.
They should have let me know in the beginning they would not put back what they started. They should have put back all the wiring, and the vinyl and the flashing back. I have unfinished work.
I was not satisfied and will not be using them again.
They made it an easy process. They had good customer service.
We're satisfied with AmeriPro Roofing. They did a good job and took care of us!
American Dream Home Improvement did a quality job and were very kind and courteous.
Poor cleanup and cleanup crew doesn't follow directions.
Scott Davidson is the man! He is really easy to work with and set me up great!
I don’t recommend this company. They use contractors that did not do professional quality job.
They did a pretty good job.
Andrea was our sales representative and she did a marvelous job of helping us. We appreciated her professionalism.
Materials used better than original. More wind resistant. No short cuts.
I have already recommended them!
It is a good company!
The company is very professional and got the job done in a timely manner.
We liked everything about them. I was just very happy.
Very poor clean up.crew forgot to fill some holes in flashing representative had to do it.Many nail etc. let in cutter and on groung.
They did a great job installing the roof but they have not come back out to correct some small issues.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of AmeriPro Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys