I found good communication with the company rep. Though, during the install, the team ran into an obstacle that I would have preferred to have input on the solution for. Our new roof-vents are now installed out of symmetry due to an unusual structural underpinning from the original roof. Had I known this was the case, I might have chosen to remedy the situation in a different, more aesthetically balanced manner. The work is great altogether but that one small glitch is visible for the life of the roof. Something that once you notice, you never stop noticing it.. And I WOULD recommend America's Best Roofing.
Would have given a 5 star or more, but there were only 4 boxes for me to check?
Lady Martha ( office worker) ,was polite and able to resolve my issue. I highly recommend America Best Roofing Co, and many thanks to our friend's referral .
Working with Andrew and his team was a pleasure. They were on-time, thorough and honest about the work that needed to be done. We had an extensive amount of facia board to be replaced and it took longer that expected, but they got it completed as quickly as possible at a very good price. I would highly recommend them to anyone.
The person in charge is reliable, he responds quickly to any concerns. He is friendly and informative. The advices given to house owner were practical. They used magnet to clean up the nails. The roof looks nice and neat.
Andrew and his crew did a great job on our re-roof. Their price was very reasonable given the high quality, attention to detail and great work. They were there on time when they said they would be there, cleaned up very well after each day. They were great about identifying things that needed to be fixed or made better and I liked that replaced and painted all dormers without us having to ask. I think they set us up so we shouldn't have to worry about our roof for a good while. And the labor warranty gives you the added peace of mind that you are in good hands. Andrew was great about answering all my questions with lots of detail. They did also did new seamless gutters through a sub, who also did great work, showed up on time, and cleaned up very well after they were done.One downside is that Andrew was a little too busy and we needed to be proactive in the beginning stages as he would miss dates that he was supposed to reach out to us, but to his defense he was also went on vacation during that time and he mentioned this was a crazy year for the roofing business, so maybe they are better under more normal circumstances. (He was always very good about responding whenever we were the ones to reached out) I must also mention that once we got within a few days of the job he was very good about contacting us and keeping us up-to-date.I would recommend America's Best Roofing to anyone in need of a new roof and trusted advice.
American Roofing and Andrew did an outstanding job from our initial quote on the project, to project planning to completion of our roofing needs. Great job and quality work.
I researched several companies and got quotes and Americas Best Roofing was the best price and used high quality material in my opinion. Very pleased with everyone that was involved from the gentleman that came out to do the quote to the crew that did the job.
They had great customer service! Competitive pricing and it was a good overall experience.
Americas Best Roofing Co. is professional, organized and pleasant to work with. They helped us decide on the best roof for our home. We could not have been any happier with the end results of the project. We just love them.
It was great! I had a great experience.
Everything was fine. I loved their work and everything. The only work I have concerned is the materials price. The wood for the roof was kind of expensive. Other than that, everything was fine.
The head guy was super professional and competent.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Americas Best Roofing Co., Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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