I would not recommend this company. They are very hard to deal with. There is no communication. The jobs take forever. They are very irresponsible.
I was satisfied with the work that American Technologies - Vegas did for us.
The subcontractors that they chose to use was not good. I would not use them again.
They did not adhere to the expectations that were aligned in their estimate. When the team came out to complete the work, they did a very poor job of protecting my home. Doors, walls, kitchen cabinets, paint, and base boards were all damaged. I would never recommend this company to work for another homeowner again.
Excellent service and workmanship.
Todd Mueller was a rude non professional employee representing ATI. Todd was in a hurry to get the contract signed and leave before fully explaining what exactly was covered. Follow ups were vague and as a lead contractor company, representing allstate I was very disappointed. Todd made a comment ATI has DEEP pockets and not to worry. He told us ,my wife and I ,the roof was covered don't worry. After stripping the shingles and underlayment off some wood was in need of replacement 12 pieces approximately. Todd said we had to pay for that out of pocket after saying roof is covered don't worry at the beginning. We were surprised and disappointed after hearing ATI had deep pockets and would not cover the cost. After discussions with Todd and waiting 4 weeks to have our naked bare roof completed we paid the costs. When Todd came out after job was complete to our home and wanted me to sign completion for payment I asked for WRITTEN WARRANTY he said allstate covers it. I told him I'm not signing a blank sheet for anyone. He got pissed turned and walked away without a word. I went out to his company car and asked for an explanation and his attitude and response was rude and unexceptable. I called ATI to complain and was connected to one of the owners Jeff Moore and explained. He told me he would handle it. Never recieved a return call on outcome.These field project managers Todd Mueller and large businesses forget customers are what keep them in business. After this experience with ATI I would never recommended ATI to anyone. I will let anyone who needs this type of company to avoid them whether its in person or media. Bottom line is poor customer serviceAnd poor attitude from Todd Mueller.
ATI fix my house very good but I have to push them and be mad over some stuff before then Boost the job
ATI were fast and efficient, timely and made adjustments to fit our schedule.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of American Technologies - Vegas as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys