Absolutely not. Because of all the issues I had.
The work from this company is the most unprofessional I have ever encountered. I have paid other contractors to come and review and was told the same. After complaining about the quality of the work, ATI said they no longer wanted to work with us and have left our house in a state that we still can't go back to live in. The project started out as 2/3 months and we have been out now 10 months and our new contractor still says we have 2/3 months worth of work. My advice would be to not let this company anywhere near your home.
The timeliness was great. The damage happened on Easter Sunday and they were able to help me out that same day which impressed me.
If you had no stars I would select it.color and texture of the wood flooring is now ware near to what I had.the carpet does not match the rest of the house, I feel tricked into selecting a different carpet.The tile replacement and painting in the utility room is good.
In general the work was done and finally got completed.
Stay away from American Technologies. Unprofessional people, shotty workmanship, not respectful of people's time. Not showing up when they said they will, not scheduling things when they said they will. It was a pretty horrible experience. I would certainly tell people to go somewhere else.
Our initial experience would have been all zeros, but becuase of John and Ron, we are very satisfied. They made everything as convenient and as customer friendly as possible.
The project took three to four times longer than it was supposed. The people doing it were not responsive to my request.
I would not recommend this company to anyone.
Other than some delay of materials due to weather conditions, we are very satisfied with the services and work done on our home repair.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of American Technologies - Carrollton as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys