Have told other neighbors about our excellant work on our solar system.
The salesperson who sold us on the job informed us that our job would be completed sequentially: shingle removal, solar panel removal, re-roofing, and re-installation of the solar panels. This didn't happen and is the only reason I didn't give them a 5. Our salesperson told us this would all happen in two weeks. We were informed when we called that it would take three weeks in total for the re-roofing and re-installation to occur, adding one week to the original estimate. It took me a while to find Cheyenne in the finance department, but once I did, she was able to help me get things back on track and prevent a week-long delay before they reinstalled everything.
I've used American Solar three times now and have been satisfied each time.