They were all very courteous and kind. I think they did a good job, and I would probably use them again.
My guys were excellent and it was great!
I was most impressed with the person that came out and worked so hard and installed my shower. I've never seen such efficient and considerate work. He cleaned up as he went along. Curtis, the salesperson that came out and set everything up, was very professional too.
Great customer service staff and quality craftsmanship. The project is better than expected. Thank you!.
A little pricey but excellent quality and good workmanship
I was pleasantly surprised with the professionalism of AHR from the designer at the beginning to the completion of final details. I will definitely recommend to friends.
Areas Of Satisfaction - I was satisfied with their communication. When we had an issue with the installation they came out and remedied the problem immediately.
Lead Source - I think that I saw them in a magazine.
Repeat Business - I will be looking to get window replacement in 24 months.
The overall experience with American Home Remodeling was great. Their representative at Home Depot was very friendly and courteous. He arranged the sales consultation. The salesman was very courteous and accommodating to my household. The customer service rep had great follow up and answered all of our calls.
Areas Of Satisfaction - They were upfront and honest about every step of the process up to the deadline.
Lead Source - I found them in Home Depot.
Areas Of Satisfaction - They did a fast and clean job, very professional.
Lead Source - OC Swap Meet
Areas Of Satisfaction - The staff was very professional and was dependable.
Lead Source - Not long after we decided on the project.
Repeat Business - We are interested in a getting some more done in our back yard and might be callng for a bid in the near future.
Overall we had a good experience with American Home Remodeling in installing our patio cover..
Areas For Improvement - I did not experience any problems.
Areas Of Satisfaction - Everyone I worked with was willing to listen to what I had say and take the time to resolve any questions before we went forward with the project. The installation crew was easy to work with and made a last minute suggestion that resulted in a better looking installation of our patio cover.
Lead Source - They had a sales rep working the floor at Home Depot the day I was there.
I would hire them again in an instant.
Areas Of Satisfaction - They are incredibly fast and professional :)
Lead Source - Pomona Home Show
Current Referrals - I will recommend AHR to my friends. I have two other properties and I am thinking of re-doing at least one other shower over tub in Canoga Park.
Areas Of Satisfaction - I am most satisfied with the quality of the work.
Lead Source - I found them at Home Depot.
I appreciate the clean work that American Home Remodeling did! I expect to get more work out of them in the next year.
Areas Of Satisfaction - All areas, they handled everything professionally, and very well. Communication was wonderful, their cleanliness was great, and they were very cooperative.
Lead Source - Orange county.
Lead Source - Home Depot
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of American Home Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys