They were extremely friendly and easy to work with. I loved the scheduling.
American Home Improvement were excellent. Extremely nice, helpful, and talked us through everything. It was a complicated job, and they worked with us very well, and did beautiful work. We love our new room, its just wonderful!
Always been prompt and fair. We are very pleased to work with them. We have used them twice now.
Areas Of Satisfaction - They show up on time and do what they say. They are good at what they do and get work done promptly and they clean up nicely.
I would highly recommend American Home Improvement to anyone!
Excellent job! This is my forth time using them.
I already did recommend them.
Additional Comments - American Home Improvement did a wonderful job, it looks awesome. Love, love, love!
I would recommend American Home Improvement.
Schedule - American Home Improvement was prompt on schedule and finished before they said they would.
Communication - I am completely satisfied.
Problem Resolution - I had a little problem and American Home Improvement took care of it very well.
Trust - That's the reason I use them, I trust American Home Improvement to follow through on commitments. Other people have recommended them.
Areas Of Satisfaction - I like the way American Home Improvement did the fascia and wrapped the front porch post with metal. They did everything very well but I was very impressed with that.
The job American Home Improvement did was top notch, no question about it.
They've always done a good job for us and have kept to their estimates. Very professional and courteous crews, and they clean up after themselves. We will continue to recommend them and use them in the future.
I'm truly satisfied and very happy with the the results, and I will call them for future projects.
They did what they were supposed to do when they said they would do it. I am happy.
They are very courteous. Everything went smoothly and we're very pleased.
Lead Source - I had used them before and also a friend's mother used them and said she was very happy with their work.They have a good reputation. I've used other contractors in the past and been cheated. So far we are very satisfied. They come through with quality.
We were really happy with the project. American Home Improvement was very good with getting us a schedule and sticking to it. The process was very smooth and went well. We are happy with the quality and we are enjoying our sun room.
Lead Source - I heard about American Home Improvement from previous use, we have been using them for years for other projects.
Areas Of Satisfaction - They were there when they said they would be there. They finished quickly and cleaned up well. Overall it was a very good experience. I really enjoyed it.
Lead Source - They are pretty well known out here.
Areas Of Satisfaction - The PR an the people were great. People drive by and compliment my beautiful home.
Additional Comments - They go above and beyond. They are remarkable, and I would recommend them to anyone.
Areas Of Satisfaction - I was satisfied with the material that they were using. It was different from the material that we previously had; we had it special ordered.
Additional Comments - They did a great job.
Areas Of Satisfaction - The overall experience was great. We went and saw them, they scheduled to give us a bid and saw us, and worked within our schedule to get the job done. They did it within the time-frame projected. Everything was done quickly and it was a very good experience.
Lead Source - I've known about them for a long time.
Areas Of Satisfaction - I was most satisfied with the finished product and quality of work.
Areas Of Satisfaction - I was happy to have the project done.
American Home Improvement did a great job.
Areas Of Satisfaction - American Home Improvement did a great job and it looks nice.
Areas For Improvement - none
Areas Of Satisfaction - professional manner everyone involved in the project handled themselves. You can tell that this company cares about its customers and reputation in the community.
Lead Source - used previously on windows and fireplace insert
Additional Comments - would not hesitate in contacting again for additional projects I might decide to do.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of American Home Improvement as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys