Everything from start to finish went smoothly. I recommend them to anyone.
Work was performed quickly. Pleased with the roof color and the quality of the installation. Cleanup was thorough.
Communication - Great communication.
Very prompt professional and neat and courteous
They were communicative with me. They made sure I understood what was going on in the process, and they were extremely friendly.
I would definitely recommend American Elite Roofing (AER) to others.
Quality Of Materials - The shingles are of good quality and Owens corning is a trusted name that’s why they were picked.
Areas Of Satisfaction - I’m satisfied with everything.
Current Referrals - I referred my neighbor to American Elite Roofing.
Recognized Excellence - Will Brackett
Outstanding job! Highly recommend.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of American Elite Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys