Poor clean up. Unfriendly crew. Nail in tire, would not reimburse. Would not recommend.
The project took over a year and a half to finish.
It was a very good company to work with. We would use them again, if we needed their type of work done!
I hired ABC after sustaining significant hail damage. ABC is the most professional building contractor I've ever worked with, and I worked in the building trades for 20 years. Everyone from the salesman to the job superintendent, to the workers and the office staff were thorough in their communications and follow through. The job supe even went to my neighbors and told them when they were about to start work and asked if they had any concerns. Everyone showed up on time and were extremely professional in their work. The roof and siding were all done right the first time. The staff dedicated to dealing with the insurance company worked on my behalf until insurance agreed to pay what they should have from the beginning. The reduction in stress with not having to deal with my insurance company made this an extremely pleasant experience. I highly recommend you hire ABC for all your exterior remodeling and storm damage needs. I'd hire them again in a New York minute!
They are very hardworking, efficient individuals and they get the job done.
Areas Of Satisfaction - I appreciate their dedication to what they do and they put a lot of effort into what they did and it shows.
Recognized Excellence - I would recognize the company in general. Those who worked on the job did good work.
Areas For Improvement - None, everything was handled great!
Areas Of Satisfaction - Speed of the job, got evertthing replaced in a day
ABC has an excellent crew. They completed our project in a timely manner.
Areas Of Satisfaction - I was most satisfied with the personnel, the crew on site and the oversite.
Current Referrals - I will recommend if asked.
Recognized Excellence - I would like to recognize Jeff the salesman and Oversite foreman for their exceptional service.
Additional Comments - We had an excellent experience and that is what we go by.
Areas Of Satisfaction - I was the most satisfied with the quality of work.
After dealing with horrible contractors is the past it was so awesome to work with American Building Contractors. They treated us and our property with respect and went above and beyond to complete the job to our satisfaction. There was no high pressure sales or rush to make decisions.
Areas Of Satisfaction - Really enjoyed working with Josh during the initial inspection and picking shingles. The onsite project manager, Jerry made us not worry at all the the job would be completed correctly and in a timely manner.
Recognized Excellence - Josh Moe and Jerry Kamen went above and beyond to take care of us. We really appreciated that.
Areas For Improvement - They did not fall short of any expectations.
Areas Of Satisfaction - I was most satisfied with the whole operation. It was smooth and they cleaned up well. It looks nice.
Recognized Excellence - I would like to recognize the actual people who installed. They were courteous and efficient.
Recognized Excellence - the ABC crew leader on site was very helpful and ensured effective outcome
Great people from sales to foreman to laborers! Initial foreman showed up too early as we're a family and trying to get kids off to school etc. Both he and later foreman were good to work with.
Areas For Improvement - None.
Recognized Excellence - All were great. Salesman was very responsive to questions onsite foreman communicated well.
ABC was the only contractor we felt was honest and trustworthy. We'd tried other local contractors right after the storm hit and we were taken advantage of and they refused to rectify the problems.
Likely To Recommend - Already did that for my cousin who had ABC replace his roof. ABC was the only contractor we felt was honest and trustworthy. We'd tried other local contractors right after the storm hit and we were taken advantage of and they refused to rectify the problems.
Areas For Improvement - Given the situation, they did extremely well.
Areas Of Satisfaction - Honesty, professionalism and helpfulness.
Current Referrals - Already given.
Recognized Excellence - Kirk House and all folks in the local office.
American Building Contractors were fantastic.
Professional & Organized - American Building Contractors was phenomenal.
Areas Of Satisfaction - I was satisfied with everything completed by American Building Contractors.
Very professional, organized and love the color and look of our new roof!
Areas Of Satisfaction - The sales rep acted as a liaison with our insurance company adjuster. There were some things that the adjuster did not include in his assessment so American Building Contractors stepped in to discuss things further.
They came out quickly and got the job done same day. The workmanship was also good.
Everything from beginning to end was excellent. Passed all inspections with no problems.
Everything was great!
It was not easy for ABC to stick to their schedule due to the weather but they did an excellent job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of American Building Contractors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys