From day one Mitch thoroughly explained the process of what to expect and the high quality of materials used.
Additional Comments - I highly recommend Amazing Siding and Windows. I plan to use them again to complete the back side of my house. Thank you Mitch for your excellent service!
Installation Crew - They were really awesome.
Areas Of Satisfaction - I thought the work crew were all really awesome.
Recognized Excellence - The original salesperson did a really good job explaining the windows and the entire process to us.
Areas Of Satisfaction - I was mostly satisfied with the salesperson and workmanship of the installation.
Custom fit window designed per our request to replace a leaking French door. Look fantastic!
Installation Crew - They all worked hard and took very few breaks until the work was done. Each man knew what he was expected to do.
I liked the services that Amazing Siding and Windows Houston had provided! It was a very good experience and we like the windows, so far!
Areas Of Satisfaction - They were in and out and they didn't mess up my house.
Recognized Excellence - The crew that put the windows in, were very nice and they did an excellent job.
Areas Of Satisfaction - The sales person Mitch was awesome. I had many companies come out and I chose this company based of Mitch.
Recognized Excellence - I would like to recognize Mitch for his exceptional service.
It's worth paying for the higher quality Infinity by Marvin. It's critical to get a good installer.
Areas Of Satisfaction - I was most satisfied with the quality of the window.
Current Referrals - As it comes up in conversation, I have recommended them.
Recognized Excellence - Mitch, the sales rep, and David, the leader of the crew who did the installation, provided exceptional service.
Areas Of Satisfaction - The salesperson was very likeable and knowledgeable.
Recognized Excellence - The salesperson, Mitch, provided exceptional service.
Additional Comments - It's great!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Amazing Exteriors - Houston as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys