This was everything we expected and more. The crew went the extra mile with the little details that they didn’t have to do.
The salesman did not convey the proper information about the trim to be used or that the amount of shiplap to be used would be less than adequate. The questions and problems I had with the workmanship were not addressed until I was ready to contact the higher up. They did not seem to care about the shotty job that was done. The cost of the siding job for a 1600 sq. ft. home was $25,000. It should have been near perfect for that price.
I am very satisfied with the project that Amazing Exteriors performed on my home. It can be difficult sometimes to find quality contractors, but I think Amazing Exteriors is just that, a quality contractor. Everyone I dealt with from sales to work crew were very friendly and knowledgeable. I recommend them to anyone looking for home improvement work.
It took months and months to get the job done. The communication was horrible to let us know why there were delays and we could never get a straight answer on when the job would be done.
I would recommend this company to a friend but would caution him to keep a close eye on the workmanship.
For likely to recommend Amazing Exteriors, this is the second time we have used the service. Twenty years ago they did windows and siding for a different house. At that time, we would recommend them to everyone. After this project, we wouldn't recommend them or use them again.
They did a great job. I didn't even have to have them come back for any punchlist items.
Probably not just because of the total final quality of the job. I am a perfectionist to a fault at times and did expect better.
The whole experience was excellent. The quoting was good, the salesperson was prompt, the measure technician was good, and I'd highly recommend him. I wish they had given me what if options, but he never gave me options when quoting. Overall, we are satisfied.
I was very satisfied with the sales, installation, service, and product provided by Amazing Exteriors.
They were very attentive and eager to please.
I was satisfied with their quality and the contractors that installed the windows. They were very professional and cleaned up after themselves.
Amazing Exteriors was very responsive. I am happy with everything they did for me. I had a picture window, a screen door, and a side door done. I am extremely satisfied.
They provided an outstanding product.
I have already recommended Amazing Exteriors, and they have been used.
They were great, easy to work with and provided quality work!
It's a challenge because of the pandemic, and supply issues. There needs to be leniency on the rating. The salesman, Mike McDonald, was amazing. He came out to the house, and did measurements. The followup with April, and the sales manager, was not good at all. The installation was fantastic, and the quality of the door. There is a gap with customer service, and customer engagement.
They were too expensive and the prices were too high.
We just had some issues with their demolition crew and door installation.
They were wonderful. I love my siding.
They need user-friendly foremen.
It took them 3-4 days. We were a little surprised. We got Marvin Windows and they did repairs on the amazing siding that we had installed 2 years ago.
They were wonderful to work with from beginning to end. They kept the site clean the entire time, and were super fast.
Amazing Exteriors provided a good experience overall.
I ordered my windows and when I ordered my doors they didn't send the same exterior frame. I'm stuck with it. All the guy had to do was look back in records and see what model window I bought. He didn't do it so I had to buy $10,000 worth of doors that didn't match my windows.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Amazing Exteriors - Dallas as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys