The whole experience was excellent. The quoting was good, the salesperson was prompt, the measure technician was good, and I'd highly recommend him. I wish they had given me what if options, but he never gave me options when quoting. Overall, we are satisfied.
I was very satisfied with the sales, installation, service, and product provided by Amazing Exteriors.
They were very attentive and eager to please.
I was satisfied with their quality and the contractors that installed the windows. They were very professional and cleaned up after themselves.
Amazing Exteriors was very responsive. I am happy with everything they did for me. I had a picture window, a screen door, and a side door done. I am extremely satisfied.
They provided an outstanding product.
I have already recommended Amazing Exteriors, and they have been used.
They were great, easy to work with and provided quality work!
It's a challenge because of the pandemic, and supply issues. There needs to be leniency on the rating. The salesman, Mike McDonald, was amazing. He came out to the house, and did measurements. The followup with April, and the sales manager, was not good at all. The installation was fantastic, and the quality of the door. There is a gap with customer service, and customer engagement.
They were too expensive and the prices were too high.
We just had some issues with their demolition crew and door installation.
They were wonderful. I love my siding.
They need user-friendly foremen.
It took them 3-4 days. We were a little surprised. We got Marvin Windows and they did repairs on the amazing siding that we had installed 2 years ago.
They were wonderful to work with from beginning to end. They kept the site clean the entire time, and were super fast.
Amazing Exteriors provided a good experience overall.
I ordered my windows and when I ordered my doors they didn't send the same exterior frame. I'm stuck with it. All the guy had to do was look back in records and see what model window I bought. He didn't do it so I had to buy $10,000 worth of doors that didn't match my windows.
They did wonderful work and my windows look beautiful.
I like the windows from Amazing Exteriors. They are so great. The installers need to be better.
I love the windows. They are beautiful and easy to operate. The installation couldn't have been smoother. They cleaned up after themselves, they got here on time and they didn't waste time once they got here.
I would never recommend them to anybody.
I love the product, James Hardie siding. The project manager was not a "people person" and the team at the office said they were working on that, so, they knew he was not the most professional person to have as a foreman/project manager. He argued with me on several occasions, spilt paint, let a ladder fall in my rose bush, in addition to some other issues. I had special things written in my contract that "were not supposed to be done" but since they were written in the contract, they did honor them but not without a little push back stating that this should not have been done. There was another very old man on the crew that threw cigarette buts in my yard the entire week they were here. Pieces of roof tile were on the ground which had me a little concerned yet the team was not. The project cost a lot of money so, it would have been nice for it to have gone a little smoother and less stressful. Project started in May when I paid quite a bit down and they did not start until July 6th. It was not completed until the end of August, granted there have been supply issues as well.
Everything they did was beyond what we were expecting. They got it done really quickly. It took less time than they originally quoted.
I am extremely pleased with the windows we selected and were installed. It was installed in a fantastic manner. I am really pleased!
Entire team from sales to installation- helpful, do a great job
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Amazing Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys