I was well satisfied with the work performed. A few small problems cropped up, but A&O handled the problems efficiently and effectively.
Alpha and Omega did a fantastic job.
From start to finish, they did what they said in the timeframe it would be done. In fact, they came early and got the job completed in 2 days. It was an awesome experience!
Alpha Omega was outstanding from the first call and ending with our beautiful new roof and new gutters. The entire staff that assisted in getting the job done were professional in every aspect of installation of the above. We highly recommend Alpha Omega to everyone!
They had a great staff with amazing roofers. They did a great job being familiar with the techniques of roofing. I am familiar with the techniques and technology myself so I know what an outstanding job they did.
They did a wonderful job replacing the roof, but clean up and communication afterward was lacking.
I would like to recognize Dave for his exceptional service because he went above and beyond for us. Dave came over because it was about to rain and it was dark. He climbed on my roof and fixed our roof while it was dark outside.
They are very knowledgeable and courteous, more than I have ever seen out of a construction company. I would recommend them to anyone who asked.
They were fast, friendly, helpful and courteous.
The guys at Alpha and Omega went above and beyond to not only get my roof and siding done, but in worked very had with the insurance company to get my claim paid. I can't recommend them enough.
I was completely satisfied with their work and the salesman Clayton.
Very satisfied with the work and the ability of the men.
I was very pleased with the professionalism of the company. All of my questions were answered and they always contacted me first before they did anything.
These guys are awesome!!!
Areas Of Satisfaction - I was satisfied overall. Everything went great.
Recognized Excellence - I would like to recognize my installation crew and my salesman for their exceptional service. They tarped my roof as soon as I called before I even hired them to prevent further damage which was awesome.
Recognized Excellence - I would recognize Clayton Simmons. He did an excellent job.
Excellent job! Very efficient! Clayton was wonderful!
Recognized Excellence - Clayton and the foreman on the job site. Happy to see the ladies on the job!
Areas Of Satisfaction - Their promptness and neatness.
Recognized Excellence - Their entire crew was exceptional in my opinion. No slackers, all professional but yet responsive to any questions.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Alpha and Omega Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys