Everything is satisfactory.....quality of work, sales, I have already recommended Allstar to people who stopped by to see if we were satisfied.
Allstar Roofing did a fantastic job to fix an area of our roof that was not done right when the house was built. They didn't try to oversell us as our house was not old enough to require a new roof (which another roofing company had recommended). I really appreciate how upfront and honest they were. Thank you Mark and the rest of Allstar Roofing.
We have dealt with three other roofers in the past and Allstar Roofing & Repair have been the first company we have dealt with that has actually fixed the problem. They fixed it instead of putting a bandaid on it like other companies did.
Areas Of Satisfaction - Right from the very beginning, the professionalism of of receiving the quote and being informed of what they schedule would be won us over.
Additional Comments - Allstar Roofing & Repair Inc did a good job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Allstar Roofing & Repair Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys