Jay the Sales guy was very good. Anthony and crew were top notch. The back office staff was very bad.
The siding crew was excellent, and the two exterior doors were not done right. Theresa stated the crew chief Ronnie, charged her $500 to paint some trim, that the company did not know about. As far as everything else, it was great.
The people who did the siding hey did a great job. The people that came and did the awning, they were terrible. The crew did the measurements for the awning and that was not right. Every time the company did measurements, they tried to charge me more.
They did a good job. We did a trial job and I was very impressed with the craftsmanship.
We signed our contract in September, and what was delivered to us were the wrong windows. We are still waiting for them to fix the problem.
I've been trying to get someone to come out but I never get a response.
This company is a scam artist. They are high priced, do not follow through, and one of the worst companies I have ever had to work with. Mainly because of John G Culver, the Allied Director of Sales. I hope he does not work there anymore, but if he does, this is where most of this problem is stemming from. You guys had a friendly person come out to give me a bid and I accepted the bid and then he called me back and said they could not do work for me. I got the new windows put in, and they look great from another company.
They did a good job on the project but the organization of the company is not good.
The guys that came out to do the work did a fine job on the siding. They didn't put the door in correctly and there was a leak because of that.
Overall, we are pleased with the products and performance, but it took 6 calls to get a cracked window replaced.
I would have recommended them to a friend if we were not charged for things that we shouldn't have been charged for.
They did a great job!
The communication was very difficult. No one spoke English.
Everything was great! I couldn't have had anyone else do the job as good as they did.
Couldn't have asked for a more professional installation crew and they spoke English well. That's at big deal.
They worked with us and I thought it was a very good experience!
While the estimate for my project wasn't the lowest, it was the Allied lifetime warranty and the James Hardie warranty that swayed my decision. Jay Weda did a great job answering questions and understanding what I was wanting to do.
I am very happy with the work done on my house. Antonio and his crew were amazing - helpful, professional and courteous.
I am a perfectionist. My dad was a carpenter contractor. He built houses. I am 56 years old and when I was in third grade, I was helping him build his house. He specialized in trim work, cabinetry, and finishing work. This takes a lot of attention to detail. The way he trained me, set me up for lots of good things; however, I see lots of slight imperfections that most people would not see. I am picky. I know how stuff should be done. The work that the guys came in and did for me was for the most part good. It looks fine. There is nothing majorly or structurally wrong. What I saw here with the installation of my siding, was not guild. It was not specialized and work of a craftsman. It was production work. There are some place where Arturo and his crew did things differently than what should be. Arturo was good at addressing and correcting what I pointed out though. The crew just did not have the time to do what I would have done. I contemplated along time before do this job thinking that I might be able to do it myself. I spoke with several people and decided that I could not do it myself. I did not have the time. I knew that I had to hire someone. I am glad I did hire Allied Siding & Windows. For the most part they did a good job. There are a few areas that if I had known they were going to do it that way, I would have told them before they started that you are not doing it that way. Here is the way I want it; the right way. One area is the inside corners on the entry way. We have a recessed entry way. It sits back about six to eight feet from the main front of the house. The inside corners according to Hardie secs you put a piece of 1 by 2 back in the corner and but-tuck the siding into the 1 by 2. The siding terminates against the board and put it directly into the corner. The team here ran the siding into the corner and put a 1 by 2 piece trim over it. It was only caulked in by my insistence. Also on the white board that goes up the sides of the gables, the 1 by 2's here instead of being put directly on to the OSB which is underneath the siding, the crew put the siding up first and ran it all the way up against the soffits and then put the 1 by 2 trim over that. I called Hardie technical department about this situation. Is this o.k. is what I asked them. Are you in TX? I told him yes. Why? Throughout the country, except for two places, TX. and GA. this would not be allowed. This is not preferred. If I had know these two things going into the job, I would have demanded the crew do it the Hardie preferred way rather than the excepted manner. When you look at the work, you would say that looks nice; however, then I point out the areas and oh yeah! This looks out of place. It is not a bad job. It looks good. People see it and say it looks a lot better than it did. The guys did a good job. Doing the job the way they did allows them to do the jobs faster, and the way they did it is accepted by Hardie. It is not want I would call guild quality, and it was not what I was lead to believe that I was getting from the sales team at Allied.
Allied Siding & Windows - Dallas did a very good job.
The crew from Allied Siding and Windows were very professional and efficient, completing the job in about 6 hours.
The install crew did a wonderful job.They cleaned up as they went along & in the evening before leaving. They communicated through out the job. Awesome!
They did a great job until the end, when they didn't finish the work.
Jay did a great job and was great to work with.
They did not communicate very well with me during the installation. They did not clean up very well when finished!
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Allied Siding & Windows - Dallas as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.